Ramona Treece

Professional Summary

Professional Overview
Ramona Treece is an experienced healthcare finance professional with over 25 years of expertise in patient financial services. As the Director of Patient Financial Services at Allen County Hospital, she leverages her deep industry knowledge and leadership skills to drive efficient and patient-centric revenue cycle management.

Experience Summary

Current Role
Ramona has served as the Director of Patient Financial Services at Allen County Hospital since 1994. In this role, she is responsible for overseeing all aspects of the hospital's revenue cycle, including patient registration, insurance verification, billing, and collections. Under her leadership, the department has consistently achieved industry-leading performance metrics, optimizing the hospital's cash flow and reducing bad debt.

Ramona's strategic initiatives have led to significant improvements in patient satisfaction and financial outcomes. She has implemented innovative technologies and process improvements that have streamlined operations, enhanced data analytics, and strengthened the hospital's revenue integrity. Her collaborative approach and effective communication skills have enabled her to build strong relationships with cross-functional teams, payers, and community partners.

Career Progression
Prior to her current role, Ramona held various patient financial services positions at regional healthcare organizations, where she honed her expertise in revenue cycle management and problem-solving. Her steady career progression and proven track record of success have earned her a reputation as a respected leader in the industry.

Academic Background
Ramona holds a Bachelor of Science in Accounting from the University of Kansas. She is committed to continuous learning and has completed numerous industry-specific certifications and training programs to stay abreast of evolving regulations and best practices.

Areas of Expertise

• Revenue cycle management

• Patient registration and insurance verification

• Billing and collections optimization

• Data analysis and reporting

• Cross-functional collaboration and stakeholder management

• Process improvement and project management

• Healthcare regulatory compliance

Professional Impact
Under Ramona's leadership, Allen County Hospital has consistently maintained a clean audit record and achieved top-quartile performance in key revenue cycle metrics, such as days in accounts receivable and bad debt percentage. Her strategic initiatives have resulted in significant cost savings and improved financial outcomes for the organization.

Ramona is an active member of the Healthcare Financial Management Association (HFMA) and has served on the board of directors for the local chapter. She frequently presents at industry conferences and shares her expertise through published articles, contributing to the advancement of best practices in patient financial services.

Conclusion
With her extensive experience, strong industry knowledge, and proven leadership abilities, Ramona Treece is a valuable asset to Allen County Hospital and the broader healthcare community. Her unwavering commitment to delivering exceptional patient financial services and driving operational excellence makes her an indispensable partner in the organization's continued success.