Professional Overview
Ramy Salah is an experienced IT Business Analyst, CRM Manager, and Reporting & Data Manager with a strong track record of driving digital transformation and data-driven business insights for leading organizations in the Middle East and Africa. As the IT Business Analyst/CRM Manager/ Reporting & Data Manager for Middle East & Africa at MARS Wrigley, he leverages his expertise in business analysis, customer relationship management, and advanced data reporting to enable strategic decision-making and operational excellence across the region.
Experience Summary
Current Role
In his current role at MARS Wrigley, Ramy is responsible for managing the company's CRM system and reporting infrastructure, providing actionable data and analytics to support sales, marketing, and business strategy. He acts as a critical interface between IT and various business functions, aligning technology solutions with organizational needs. Through his leadership, Ramy has driven impactful projects that have enhanced customer experience, streamlined operations, and delivered measurable business value.
Career Progression
Prior to his current role, Ramy served as the IS/IT Project Manager for Sales Business Application & Technology in Egypt for MARS Wrigley, where he led the successful implementation of complex ERP and CRM systems. He also held the position of IT Operational Supervisor and Business System Administrator, demonstrating his versatility in managing IT infrastructure and aligning technology with business objectives. Earlier in his career, Ramy owned a successful business, further developing his entrepreneurial mindset and problem-solving skills.
Academic Background
Ramy holds a Bachelor's degree in Computer Science, equipping him with a strong foundation in information technology and data management. His academic achievements and continuous learning have enabled him to stay at the forefront of industry trends and best practices.
Areas of Expertise
- Business analysis and process optimization
- CRM system implementation and management
- Advanced data reporting and business intelligence
- IT project management and digital transformation
- Cross-functional collaboration and stakeholder management
- Strategic planning and decision support
Professional Impact
Throughout his career, Ramy has demonstrated a proven ability to drive measurable business impact through his data-driven insights and technology-enabled solutions. His contributions have led to enhanced customer experiences, improved operational efficiency, and increased revenue for the organizations he has served.
Conclusion
Ramy Salah's diverse experience, strong technical skills, and strategic mindset make him a valuable asset in the IT and data management domain. As he continues to excel in his current role at MARS Wrigley, he remains committed to leveraging the power of technology and data to support the growth and success of the business across the Middle East and Africa.
