Raquel Carney
Professional Summary
Professional Overview
Raquel Carney is an experienced healthcare professional with a strong background in patient financial services and administration. As the Assistant Director of Patient Financial Services at RWJBarnabas Health Behavioral Health, she leverages her expertise to optimize financial operations and enhance the patient experience.
Experience Summary
Current Role
As the Assistant Director of Patient Financial Services, Raquel is responsible for managing a team of patient access representatives, overseeing financial processes, and ensuring the efficient and accurate handling of patient billing and insurance claims. She plays a pivotal role in driving process improvements and implementing innovative solutions to streamline financial workflows and reduce patient account resolution times.
Career Progression
Prior to her current role, Raquel held various positions within the RWJBarnabas Health Behavioral Health system, including Quality Coordinator and Patient Access Representative. Her diverse experience has equipped her with a deep understanding of the healthcare industry and the ability to navigate complex administrative and financial challenges. Earlier in her career, Raquel also gained valuable experience in the retail and customer service sectors, which has contributed to her well-rounded skillset.
Academic Background
Raquel holds the necessary qualifications to excel in her field, including her licensure as a pharmacy technician. Her commitment to professional development and continuous learning has enabled her to expand her knowledge and capabilities over the course of her career.
Areas of Expertise
- Patient financial services management
- Revenue cycle optimization
- Insurance claims processing and reconciliation
- Team leadership and collaboration
- Process improvement and workflow streamlining
- Customer service and client relations
Professional Impact
Throughout her tenure at RWJBarnabas Health Behavioral Health, Raquel has played a key role in enhancing the patient financial experience. She has implemented data-driven strategies to improve billing accuracy, reduce account resolution times, and increase patient satisfaction. Raquel's innovative approach and commitment to excellence have earned her the respect of her colleagues and the trust of the patients she serves.
Conclusion
With her extensive experience, strong leadership skills, and dedication to the healthcare industry, Raquel Carney is poised to continue making a meaningful impact in her role as Assistant Director of Patient Financial Services. Her ability to navigate complex challenges and drive organizational improvements positions her as a valuable asset to RWJBarnabas Health Behavioral Health and its patients.
