Professional Overview
Ray Ridgway is an experienced Branch Manager with over 20 years of expertise in the trailer sales industry. In his current role, he oversees the day-to-day operations of the Wilson Trailer Company's branch in Dodge City, Kansas, driving revenue growth and operational efficiency.
Experience Summary
Current Role
As the Branch Manager of Wilson Trailer Company's Dodge City location, Ray is responsible for managing a team of sales representatives and parts personnel. He directs all aspects of the branch's business, including inventory management, customer relations, and strategic planning. Under his leadership, the Dodge City branch has consistently exceeded annual revenue targets and maintained a strong market presence.
Career Progression
Ray joined Wilson Trailer Company in 1997 as a Parts Manager, quickly demonstrating his aptitude for sales and customer service. He was promoted to a Sales Representative role in 2000, where he consistently exceeded sales quotas and developed a loyal customer base. In 2007, Ray's leadership abilities and industry expertise were recognized with his appointment to the Branch Manager position, a role he has held for the past 15 years.
Academic Background
Ray holds a Bachelor of Science degree in Business Administration from the University of Kansas, where he graduated with honors.
Areas of Expertise
- Trailer sales and distribution
- Inventory management and logistics
- Customer relationship management
- Team leadership and operational oversight
- Strategic planning and business development
Professional Impact
During his tenure as Branch Manager, Ray has spearheaded several initiatives that have enhanced the Dodge City branch's competitiveness and customer service. He led the implementation of a new enterprise resource planning (ERP) system, which streamlined inventory tracking and order fulfillment, resulting in a 20% increase in on-time deliveries. Ray has also actively participated in industry associations, sharing his expertise and advocating for best practices.
Conclusion
With his extensive industry experience, strong leadership skills, and commitment to customer satisfaction, Ray Ridgway is a valuable asset to the Wilson Trailer Company. As he continues to drive the Dodge City branch's growth and innovation, he remains focused on delivering exceptional service and maintaining the company's position as a leading provider of high-quality trailers.