Professional Summary
Professional Overview
Reanna Thomasson is an experienced healthcare administration professional with a strong background in patient financial services. Leveraging over a decade of expertise, she is skilled in managing complex billing and reimbursement operations, leading high-performing teams, and driving organizational efficiency.
Experience Summary
Current Role
As the Patient Financial Services Manager at Columbia Memorial Hospital, Reanna oversees all financial aspects of patient care, including claims processing, revenue cycle management, and patient account resolution. In this role, she has implemented data-driven strategies to optimize revenue, reduce denials, and enhance the patient financial experience. Under her leadership, the department has achieved a 15% increase in clean claims submissions and a 20% decrease in days in accounts receivable.
Career Progression
Prior to her current position, Reanna served as the Patient Financial Services Supervisor at Columbia Memorial Hospital, where she managed a team of 12 billing specialists and coordinated complex third-party reimbursement processes. She also previously held leadership roles at Coastal Family Health Center and Petaluma Health Center, where she demonstrated her ability to streamline operations, improve financial performance, and foster collaborative, high-performing teams.
Academic Background
Reanna holds a Bachelor of Science in Healthcare Administration from Oregon State University, where she graduated cum laude. She is also a Certified Healthcare Financial Professional (CHFP), a designation that showcases her expertise in revenue cycle management and compliance.
Areas of Expertise
- Revenue cycle management
- Patient financial services
- Billing and coding operations
- Data analysis and process optimization
- Team leadership and staff development
- Healthcare compliance and regulations
Professional Impact
Throughout her career, Reanna has made significant contributions to the healthcare organizations she has served. At Coastal Family Health Center, she spearheaded the implementation of a new electronic medical record system, which resulted in a 25% reduction in billing errors and a 12% increase in reimbursement. As the Lead Billing Specialist at Petaluma Health Center, she played a key role in reducing the average time to resolve patient accounts by 30%.
Conclusion
Reanna Thomasson is a highly skilled and accomplished healthcare administration professional with a proven track record of driving operational excellence and financial performance. With her deep understanding of patient financial services and her ability to lead high-performing teams, she is well-positioned to continue making a meaningful impact in the healthcare industry.
