Rhonda Phillips
Professional Summary
Professional Overview
Rhonda Phillips is an experienced Sales Operations Manager with a proven track record of driving operational excellence and strategic initiatives within the automotive industry. With a diverse background spanning sales operations, program analysis, and administration, she brings a well-rounded perspective to her current role at SiriusXM.
Experience Summary
Current Role
As the Manager of Sales Operations at SiriusXM, Rhonda is responsible for overseeing the day-to-day operations of the sales department. She leads a team of specialists in optimizing sales processes, maximizing team productivity, and implementing data-driven strategies to support the company's growth objectives. Under her leadership, the sales operations team has achieved a 15% increase in sales effectiveness and a 20% reduction in administrative overhead.
Career Progression
Prior to her current role, Rhonda served as the Senior Specialist in Sales Operations at SiriusXM, where she played a key role in streamlining sales reporting and forecasting systems. She also held positions as a Program Analyst in Automotive Remarketing at SiriusXM and as a Manager of Administration at Gamivation and TPA Trade Promotion Administration. Throughout her career, Rhonda has demonstrated a talent for driving process improvements, implementing technology solutions, and collaborating cross-functionally to achieve organizational goals.
Academic Background
Rhonda holds a Bachelor of Science degree in Business Administration from the University of Michigan, with a concentration in Operations Management. She is known for her analytical problem-solving skills and her ability to translate complex data into actionable insights.
Areas of Expertise
- Sales operations management
- Process optimization and automation
- Data analysis and reporting
- Cross-functional collaboration
- Automotive industry knowledge
- Program and project management
Professional Impact
Rhonda's contributions have been recognized throughout her career. At SiriusXM, she played a pivotal role in the successful implementation of a new sales CRM system, which resulted in a 20% increase in lead conversion rates. She has also been actively involved in industry associations, sharing her expertise and best practices with peers in the automotive and sales operations fields.
Conclusion
With her extensive experience, strong analytical capabilities, and proven leadership skills, Rhonda Phillips is poised to continue making a significant impact in her role as the Manager of Sales Operations at SiriusXM. Her commitment to driving operational excellence and supporting the company's strategic objectives makes her a valuable asset to the organization.
