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Richard Terry Lloyd

Professional Summary



Professional Overview



Richard Terry-Lloyd is a seasoned Chief Revenue Officer (CRO) with extensive experience driving strategic growth and revenue acceleration for both established and emerging technology companies. With a strong focus on the software and SaaS industry, he leverages his deep understanding of go-to-market strategies, sales operations, and customer success to help organizations optimize their commercial activities and achieve sustainable revenue growth.

Experience Summary



Current Roles



Chief Revenue Officer (CRO), Netlify (June 2024 - Present)
  • Responsible for leading the company's global revenue strategy and overseeing all commercial operations, including sales, customer success, and business development

  • Driving the implementation of data-driven sales processes and go-to-market initiatives to accelerate Netlify's growth in the rapidly evolving web development and hosting market

  • Collaborating with the executive team to align the company's product roadmap with customer needs and market opportunities


Board Member - Nonprofit, KLIMB (October 2017 - Present)
  • Serving on the board of directors for KLIMB, a non-profit organization dedicated to promoting diversity and inclusion in the technology industry

  • Providing strategic guidance and oversight to ensure the organization's initiatives align with its mission and have a meaningful impact on the community


Strategic Advisor, Diversity Resources (May 2024 - Present)
  • Serving as a strategic advisor to Diversity Resources, a technology-enabled platform focused on fostering diversity, equity, and inclusion in the workplace

  • Providing expertise in go-to-market strategy, sales optimization, and organizational development to help the company scale its impact and reach


Advisor, Car IQ (January 2019 - Present)
  • Advising the leadership team of Car IQ, a pioneering connected vehicle technology company, on sales strategy, strategic partnerships, and revenue growth initiatives


Previous Experience



Chief Revenue Officer (CRO), Narvar (March 2022 - June 2024)
  • Led the company's global revenue strategy and oversaw all commercial operations, resulting in a significant increase in revenue and market share

  • Implemented data-driven sales processes and customer success initiatives that improved customer retention and lifetime value


Advisor, Narvar (December 2015 - June 2024)
  • Provided strategic guidance to the executive team on go-to-market strategy, sales operations, and revenue growth initiatives during a critical phase of the company's expansion


Academic Background



Richard holds a Bachelor of Science (B.S.) degree in Business Administration from the University of California, Berkeley, with a concentration in Marketing and Entrepreneurship.

Areas of Expertise



  • Go-to-market strategy and sales operations

  • Customer success and revenue optimization

  • SaaS and enterprise software sales

  • Strategic partnerships and business development

  • Organizational leadership and team building


Professional Impact



  • Drove a 32% year-over-year increase in revenue for Narvar as CRO by implementing data-driven sales processes and customer success initiatives

  • Served as a strategic advisor to Diversity Resources, helping the company scale its diversity and inclusion solutions and reach new client segments

  • Contributed to the growth and market positioning of innovative technology companies, such as Car IQ, through strategic advisory roles


Conclusion



Richard Terry-Lloyd is a seasoned Chief Revenue Officer with a proven track record of driving strategic growth and revenue acceleration for technology companies. His extensive experience in sales operations, customer success, and go-to-market strategy, coupled with his industry expertise and leadership skills, make him a valuable asset to organizations seeking to optimize their commercial activities and achieve sustainable revenue growth.