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Richie R

Engagement and Retention Lead


Richie Kenath Collin R



Current Position


Engagement and Retention Lead at Contlo

Professional Responsibilities


Richie Kenath Collin R is currently serving as the Engagement and Retention Lead at Contlo, where he supports the customer product team in delivering personalized campaigns and automated customer journeys across diverse communication channels including email, SMS, WhatsApp, and web push. This role involves leveraging technology to enhance customer engagement and retention through innovative strategies and tools.

Location


Bengaluru, Karnataka, India

Professional Achievements


  • Richie completed a certification course offered by Contlo, which provided him with an in-depth understanding of the software’s capabilities, specifically in the context of AI marketing.


Skills and Interests


  • AI Marketing: Richie has demonstrated a keen interest and capability in AI-driven marketing solutions, as evidenced by his certification and professional posts discussing the potential impacts and uses of AI in marketing.

  • Customer Satisfaction and Retention: He is passionate about applying new technologies and tools to boost customer satisfaction and retention. Richie values innovation, collaboration, and the use of data to drive business decisions.


Professional Network and Outreach


Richie is active on LinkedIn, where he shares updates and insights related to his field. He has a robust professional presence, indicated by his connections and posts that focus on technological advancements and industry trends.

Further Reading and Links






Richie’s professional trajectory and current role at Contlo highlight his expertise in harnessing AI technologies to drive marketing initiatives, benefiting customer engagement, and retention significantly.