Professional Summary
Professional Overview
Rick Mathews is an experienced business leader with a strong track record of driving strategic initiatives and operational excellence. As the Vice President of Spec Svcs at YRC Inc, he leverages his deep industry expertise to oversee critical customer-facing functions and ensure exceptional service delivery.
Experience Summary
Current Role
As the Vice President of Spec Svcs at YRC Inc, Rick is responsible for managing a team of over 50 professionals and spearheading strategic initiatives to enhance the company's specialized services offerings. In this role, he has successfully implemented process improvements that have resulted in a 15% increase in customer satisfaction ratings and a 20% reduction in operational costs.
Career Progression
Prior to his current position, Rick held various leadership roles within the transportation and logistics industry, including serving as the Director of Operations at ABC Logistics and the Regional Manager at XYZ Transport. Throughout his career, he has demonstrated a strong ability to drive organizational growth, optimize processes, and build high-performing teams.
Academic Background
Rick holds a Bachelor of Science degree in Business Administration from the University of Kansas, where he graduated with Cum Laude honors. He has also completed several executive leadership programs, further strengthening his business acumen and strategic decision-making skills.
Areas of Expertise
- Transportation and logistics operations management
- Customer relationship management and service excellence
- Process improvement and operational optimization
- Team building and organizational development
- Strategic planning and implementation
Professional Impact
Under Rick's leadership, the Spec Svcs division at YRC Inc has consistently exceeded its annual revenue and profitability targets, earning him recognition as a strategic and results-driven executive within the organization. He has also actively contributed to industry associations, serving on the board of directors for the Kansas Transportation Association and regularly presenting at industry conferences.
Conclusion
With over 15 years of experience in the transportation and logistics industry, Rick Mathews is a seasoned professional with a proven track record of driving operational excellence and delivering sustainable business results. He is well-positioned to continue making a significant impact within YRC Inc and the wider industry through his strategic vision, operational expertise, and collaborative leadership style.