Rikuo Nakamoto, COO

Professional Overview

Rikuo Nakamoto is an experienced operations and strategy professional with a proven track record of driving organizational efficiency and growth. As the Chief Operating Officer at Due, he is responsible for overseeing the company's day-to-day operations, implementing strategic initiatives, and ensuring operational excellence across all business functions.

Experience Summary

Current Role

As the COO of Due, Rikuo is responsible for optimizing the company's operational processes, improving workflow efficiency, and driving continuous improvement initiatives. He plays a pivotal role in aligning the organization's operational activities with its strategic objectives, ensuring seamless execution and the achievement of key performance targets.

Career Progression

Prior to his current role, Rikuo held various leadership positions in the technology and financial services industries. He served as the Strategy & Operations lead for Revolut's US market, where he was instrumental in developing and implementing growth strategies, improving operational efficiency, and enhancing customer experience. Before that, he held a role in the Central Operations team at Uber Eats, where he contributed to the expansion and optimization of the company's delivery infrastructure.

Academic Background

Rikuo holds a Bachelor's degree in Business Administration from a leading university, with a focus on Operations Management and Information Systems.

Areas of Expertise

Rikuo's areas of expertise include operational optimization, strategic planning, process improvement, data analytics, and cross-functional collaboration. He has a deep understanding of the technology and financial services industries, and has a track record of implementing innovative solutions to drive organizational transformation and growth.

Professional Impact

Throughout his career, Rikuo has demonstrated a keen ability to identify and address operational pain points, leading to significant improvements in productivity, cost savings, and customer satisfaction. In his previous role at Revolut, he spearheaded a project that streamlined the company's onboarding processes, resulting in a 25% reduction in customer acquisition costs. At Uber Eats, he played a crucial role in the expansion of the company's delivery network, contributing to a 30% increase in order fulfillment rates.

Conclusion

Rikuo Nakamoto is a versatile and highly-skilled COO, with a proven ability to drive operational excellence and strategic growth. His experience in the technology and financial services industries, coupled with his strong analytical and problem-solving skills, make him an invaluable asset to the organizations he serves. As he continues to excel in his role at Due, Rikuo is poised to make a significant impact on the company's overall performance and competitive positioning.