Rinda Hackett

Patient Financial Services - Customer Service, Credit & Collections Management, Manager - Supervisor

Professional Overview
Rinda Hackett is a seasoned professional in the healthcare industry, with extensive expertise in patient financial services, customer service, credit and collections management. As a Manager-Supervisor at Self Regional Healthcare, she oversees critical operational areas, contributing to the organization's financial stability and patient satisfaction.

Experience Summary

Current Role
Rinda has been serving as the Patient Financial Services - Customer Service, Credit & Collections Management, Manager - Supervisor at Self Regional Healthcare since 1986. In this role, she leads a team responsible for managing patient accounts, resolving billing inquiries, and ensuring effective credit and collections processes. Rinda's focus on delivering exceptional customer service and implementing streamlined financial procedures has had a positive impact on the organization's bottom line and patient experience.

Career Progression
Prior to her current managerial position, Rinda held the role of ECC Secretary/Technician at Self Regional Healthcare from 1986 to 2007. Throughout her 35-year tenure with the organization, she has demonstrated a strong commitment to professional development and continuous improvement, contributing to her steady career advancement.

Academic Background
Rinda holds the necessary educational qualifications to excel in her field, but specific details about her academic background were not provided.

Areas of Expertise
Rinda's core areas of expertise include patient financial services, customer service, credit and collections management, and operational supervision. She has honed her skills in managing complex patient accounts, resolving billing disputes, and implementing effective credit and collections strategies. Additionally, Rinda's leadership abilities and ability to foster a customer-centric culture have been instrumental in her success.

Professional Impact
Throughout her extensive career at Self Regional Healthcare, Rinda has played a pivotal role in ensuring the organization's financial stability and patient satisfaction. Her contributions have been recognized through her continued growth and progression within the organization, culminating in her current management role.

Conclusion
Rinda Hackett is a seasoned healthcare professional with a proven track record of excellence in patient financial services, customer service, and credit and collections management. Her dedication to delivering exceptional service and implementing efficient financial processes has made her a valuable asset to Self Regional Healthcare. As she continues to grow in her role, Rinda remains committed to making a positive impact on the organization and the patients it serves.