Professional Overview
Ritesh Sunwar is a seasoned technology professional currently serving as a Cloud Tech Support Analyst at Accenture, located in Kolkata, WB, India. His key expertise areas include cloud technology support, compliance analysis, and customer service, with a primary industry focus on IT and technology support.
Experience Summary
Current Role
As a Cloud Tech Support Analyst at Accenture, Ritesh's current position involves providing technical support and solutions to clients. His key responsibilities include troubleshooting cloud-related issues, collaborating with internal teams to resolve complex problems, and ensuring high-quality service delivery. Although specific achievements in his current role are not detailed, his career progression indicates a strong ability to adapt and grow within the technology support sector.
Career Progression
Ritesh's career trajectory reflects notable progression and growth. Previously, he served as a Cloud Tech Support Associate at Accenture and prior to that, as a Compliance Analyst at Wipro Limited. His earliest noted role was as a Senior Customer Service Associate at Wipro Ltd. - India. These roles demonstrate his ability to ascend within similar industries and expand his skill set, contributing significantly to his current capabilities.
Academic Background
Ritesh holds a Bachelor of Commerce (BCom) degree from Calcutta University, Kolkata, completed between 2015 and 2019. Specific specializations within his degree are not noted, but this foundational education has likely supported his career in the technology and support sectors.
Areas of Expertise
While specific industry skills and technical competencies are not detailed, Ritesh's experience suggests proficiency in cloud technology support, compliance analysis, and customer service management. His role as a Cloud Tech Support Analyst at Accenture underscores his technical capabilities, particularly in troubleshooting and problem-solving within cloud technology frameworks.
Professional Impact
Although specific projects, initiatives, or measurable achievements are not provided, Ritesh's continuous career advancement and the acquisition of increasingly complex roles imply a positive impact on the industries and companies he has served.
Conclusion
Ritesh Sunwar's professional trajectory is marked by steady growth and an expanding skill set within the technology support sector. Currently focused on delivering high-quality cloud tech support as a Cloud Tech Support Analyst at Accenture, his value proposition lies in his adaptability, technical expertise, and ability to navigate complex support environments effectively. With a strong foundation in customer service and compliance, Ritesh is poised to continue making significant contributions to the IT and technology support industries.
