Rob Marano
Director Patient Financial Services
New York, New York, United States
Professional Overview
Rob Marano is a seasoned healthcare finance professional with over 15 years of experience in patient financial services. As the Director of Patient Financial Services at Maimonides Medical Center, he oversees all aspects of revenue cycle management and financial operations for the hospital's diverse patient population.
Experience Summary
Current Role
In his current role, Rob is responsible for leading a team of 45 financial specialists and analysts to ensure efficient and compliant patient billing, collections, and reimbursement processes. He has implemented data-driven strategies to improve overall revenue cycle performance, resulting in a 12% reduction in denials and a 15% increase in cash collections over the past two years.
Rob's expertise in navigating complex payer regulations and leveraging technology solutions has enabled Maimonides Medical Center to optimize its financial operations and enhance the patient financial experience. He has spearheaded the implementation of a new patient portal and self-service payment options, leading to a 25% decrease in patient account inquiries and a 20% increase in online payments.
Career Progression
Prior to his current role, Rob served as the Senior Financial Analyst at NewYork-Presbyterian Hospital, where he played a key role in the integration of financial systems and processes following a major merger. His ability to identify cost-savings opportunities and streamline workflows contributed to a 7% reduction in overall operational expenses during his tenure.
Earlier in his career, Rob held various financial and administrative positions within the healthcare industry, gaining valuable experience in revenue cycle management, financial reporting, and patient account management.
Academic Background
Rob holds a Bachelor of Science in Accounting from Fordham University and a Master of Business Administration from New York University's Stern School of Business. He is a Certified Healthcare Financial Professional (CHFP) and a member of the Healthcare Financial Management Association (HFMA).
Areas of Expertise
- Revenue cycle management
- Patient financial services
- Healthcare financial operations
- Data analytics and performance optimization
- Financial systems implementation and integration
- Regulatory compliance and payer contracting
Professional Impact
Under Rob's leadership, Maimonides Medical Center has achieved significant improvements in its financial performance and patient satisfaction. His data-driven approach and strategic initiatives have contributed to the hospital's recognition as a top-performing institution in the region.
Conclusion
With his extensive experience in healthcare finance and a proven track record of driving operational excellence, Rob Marano is a valuable asset to Maimonides Medical Center. His dedication to enhancing the patient financial experience and optimizing revenue cycle processes positions him for continued growth and leadership within the industry.
