Professional Summary
Professional Overview
Rob McDermott is an experienced Regional Vice President of Human Capital Management (HCM) with a proven track record of driving growth and innovation in the payroll and HR technology industry. With over 15 years of expertise, he specializes in developing strategic partnerships, managing complex client relationships, and implementing cutting-edge HCM solutions to help businesses optimize their people operations.
Experience Summary
Current Role
As the Regional Vice President of HCM at 401GO, Rob oversees a team of sales and implementation professionals serving clients across the Northeast region. In this role, he is responsible for developing and executing strategic growth plans, ensuring exceptional customer service, and driving the adoption of 401GO's comprehensive HCM platform.
Career Progression
Prior to joining 401GO, Rob held various leadership positions in the HCM and payroll services industry. As a Senior Partner Account Manager at Human Interest, he was instrumental in expanding the company's footprint and strengthening its partnerships with financial advisors and SMBs. Earlier in his career, Rob served as a Senior Sales Executive at ConnectPay Payroll Services, where he consistently exceeded sales targets and received recognition for his outstanding client relationship management skills.
Rob's diverse background also includes roles as an HCM Consultant/Partner at True Payroll Integration, an Account Manager at Annese & Associates, Inc., and a Sales Executive at TeleVox Software. This breadth of experience has equipped him with a deep understanding of the evolving needs of the HCM market and the ability to provide tailored solutions to his clients.
Academic Background
Rob holds a Bachelor of Science degree in Business Administration from the University of Connecticut, where he graduated with honors.
Areas of Expertise
- HCM strategy and implementation
- Sales and account management
- Partner program development
- Payroll and HR technology solutions
- Client relationship management
- Cross-functional team leadership
Professional Impact
Throughout his career, Rob has demonstrated a strong commitment to driving innovation and delivering measurable results for his clients. In his previous role at Human Interest, he played a key role in expanding the company's market share and forging strategic partnerships with financial advisors, leading to a 25% year-over-year increase in new client acquisition.
Conclusion
With his deep industry expertise, proven leadership skills, and unwavering dedication to client success, Rob McDermott is poised to continue driving growth and transformation in the HCM space as the Regional Vice President at 401GO.
