Roberto Valle
Sales and Service Director
Professional Overview
Roberto Valle is an accomplished sales and service leader with extensive experience in the building materials and construction industry. As the Sales and Service Director at Zep Inc., he is responsible for driving revenue growth, enhancing customer relationships, and optimizing operational efficiency across the organization.
Experience Summary
Current Role
Roberto has served as the Sales and Service Director at Zep Inc. since November 2018. In this role, he is responsible for leading a team of sales and service professionals, developing and implementing effective sales strategies, and ensuring seamless customer service delivery. Under his leadership, the company has achieved significant growth in market share and customer satisfaction.
Career Progression
Prior to his current role, Roberto held various leadership positions within the Saint-Gobain group, including Commercial Director at Saint-Gobain Weber and Sales Director at Saint-Gobain. In these roles, he demonstrated his ability to drive sales, manage cross-functional teams, and optimize operational processes. Earlier in his career, he gained valuable experience as an Area Sales Manager and Italy Service Manager at Akzonobel.
Academic Background
Roberto holds a Master's degree in Management and Business from Babson College, as well as a Bachelor's degree in Economics. He has also completed additional training and certifications in areas such as strategic sales management and customer relationship management.
Areas of Expertise
- Sales strategy and execution
- Customer relationship management
- Operations optimization
- Team leadership and development
- Market analysis and business intelligence
Professional Impact
Throughout his career, Roberto has been instrumental in driving revenue growth, improving customer satisfaction, and enhancing operational efficiency. He has spearheaded successful initiatives, such as the implementation of a new customer relationship management system and the optimization of the sales and service delivery processes, resulting in tangible improvements in productivity and customer loyalty.
Conclusion
With his extensive industry experience, strong leadership skills, and commitment to excellence, Roberto Valle is a valuable asset to Zep Inc. and is well-positioned to continue driving the company's success in the years to come.
