Professional Overview
Robyn Kerman is a seasoned financial counselor with over 35 years of diverse experience in the financial services and healthcare industries. She currently serves as a Financial Counselor at Beacon Orthopaedics & Sports Medicine, where she leverages her expertise in financial management and counseling to assist patients in navigating complex medical billing and insurance processes.
Experience Summary
Current Role
As a Financial Counselor at Beacon Orthopaedics & Sports Medicine, Robyn is responsible for providing comprehensive financial counseling and support to patients. She works closely with patients to review insurance coverage, explain billing and payment options, and identify financial assistance programs to ensure they receive the care they need without undue financial burden. Robyn's strong interpersonal skills, empathy, and problem-solving abilities have made her an invaluable asset to the Beacon Orthopaedics team.
Career Progression
Prior to her current role, Robyn held several positions within the healthcare industry, including Lead Emergency Services Representative at Cincinnati Children's Hospital Medical Center, where she managed a team of representatives and played a critical role in improving patient satisfaction and reducing administrative barriers. She also served as a Continuing Medical Education Assistant and Surrogate Education Parent Consultant, demonstrating her versatility and ability to contribute to diverse healthcare-related initiatives.
Earlier in her career, Robyn gained extensive experience in data analysis and information management roles at companies like LexisNexis and Elsevier Science. These experiences have equipped her with a keen understanding of data-driven decision-making and the ability to translate complex financial information into meaningful insights for her clients.
Academic Background
Robyn has a strong educational background, having completed a Bachelor's degree from a reputable university. Her academic achievements, combined with her practical experience, have enabled her to develop a well-rounded skill set that allows her to excel in her current role.
Areas of Expertise
- Financial counseling and patient advocacy
- Healthcare billing and insurance navigation
- Data analysis and information management
- Interpersonal communication and customer service
- Problem-solving and critical thinking
Professional Impact
Throughout her career, Robyn has consistently demonstrated a commitment to improving patient experiences and outcomes. In her previous roles, she played a significant part in enhancing patient satisfaction metrics and reducing administrative barriers to care. As a Financial Counselor at Beacon Orthopaedics, Robyn's dedication to providing personalized support and guidance to patients has been essential in ensuring they receive the care they need while minimizing financial stress.
Conclusion
Robyn Kerman is a highly experienced and accomplished financial counselor with a proven track record of success in the healthcare industry. Her diverse background, strong analytical skills, and exceptional interpersonal abilities make her a valuable asset to the Beacon Orthopaedics team. Robyn is committed to continually enhancing her expertise and making a meaningful impact on the lives of the patients she serves.
