Professional Summary

Professional Overview

Roger Taylor is an experienced IT & Compliance Manager with a strong background in information technology, service delivery, and regulatory compliance. He has demonstrated expertise in managing complex IT operations, implementing robust security and compliance frameworks, and driving strategic initiatives to optimize organizational efficiency and mitigate risk.

Experience Summary

Current Role

As the IT & Compliance Manager at Iken Business Ltd since 2019, Roger is responsible for overseeing the company's information technology infrastructure, ensuring compliance with relevant industry regulations, and leading a team of IT professionals. He is instrumental in developing and executing IT strategies that align with the organization's business objectives, while also maintaining robust security measures and implementing best practices in data governance.

Career Progression

Prior to his current role, Roger held several senior IT management positions at G4S Care and Justice Services, where he gained extensive experience in managing IT service delivery, establishing business relationships, and driving innovation. As the Head of IT, IT Service Delivery Manager, and Central Government Services Technology Director (Interim), he played a pivotal role in optimizing IT operations, enhancing service quality, and implementing cutting-edge technologies to support the organization's growth.

Additionally, Roger served as an IT Consultant and SLA Specialist at Cwm Taf University Health Board, where he leveraged his expertise to improve IT service levels and ensure compliance with industry standards.

Academic Background

Roger holds a Bachelor's degree in Computer Science from the University of Wales, where he specialized in software engineering and information systems.

Areas of Expertise

• Information Technology Management

• Compliance and Regulatory Frameworks

• IT Service Delivery and Optimization

• Cybersecurity and Risk Mitigation

• Project Management and Change Initiatives

• Business Relationship Management

• Technical Leadership and Team Development

Professional Impact

Throughout his career, Roger has consistently demonstrated his ability to drive tangible improvements in IT operations and compliance. He has led successful projects to enhance infrastructure reliability, implement robust security controls, and streamline IT service delivery processes. His contributions have resulted in increased operational efficiency, improved customer satisfaction, and reduced organizational risk.

Conclusion

With his comprehensive IT management expertise, strong compliance background, and proven track record of delivering results, Roger is well-positioned to continue making a significant impact in his current role at Iken Business Ltd. He is committed to leveraging his skills and experience to support the organization's strategic objectives and contribute to its long-term success.