Professional Overview
Rohan Majumder is a seasoned Business Analyst currently based in Dubai, United Arab Emirates. He leverages his expertise in business analysis, sales management, and customer service to drive business growth and improvement. His industry focus spans finance, banking, and education technology.
Experience Summary
Current Role
Rohan Majumder is presently working as a Business Analyst at Genpact, a position he has held since January 2024. His key responsibilities include analyzing business needs, identifying areas for improvement, and implementing solutions to enhance operational efficiency. Although specific achievements in this role are not available, his experience in business analysis and process improvement is expected to contribute significantly to Genpact's operations.
Career Progression
Prior to his current role, Rohan has held various notable positions. He worked as a Sales Manager at BYJU'S from September 2024 to January 2025, where he was responsible for driving sales growth and managing sales teams. Before that, he was a Customer Service Officer at First Abu Dhabi Bank (FAB) from May 2023 to August 2023, focusing on delivering exceptional customer service and resolving customer complaints. His career trajectory also includes roles as a Portfolio Specialist at Citi, an Account Relationship Manager at Axis Bank, a Relationship Manager at HDFC Bank, and a Deputy Manager at ICICI Bank. These roles have equipped him with a broad spectrum of skills in banking, sales, and customer service.
Academic Background
Rohan Majumder holds a PGDM in Marketing from the International School of Business & Media, which he completed from 2017 to 2019. He also earned a Bachelor of Business Administration (BBA) in Business Administration and Management, General from Maulana Abul Kalam Azad University of Technology, West Bengal, from 2013 to 2016. Additionally, he completed his 12th standard in commerce from Army Public School Barrackpore from 2012 to 2013.
Areas of Expertise
Rohan's areas of expertise include business analysis, sales management, customer service, and banking operations. He is proficient in technical competencies related to his field, though specific tools and technologies are not detailed. His leadership and management capabilities are evident from his previous roles, where he managed teams and contributed to business growth.
Professional Impact
Although specific notable projects or initiatives led by Rohan are not available, his career progression and the roles he has held indicate significant contributions to the banking and education technology sectors. His ability to drive sales growth, improve customer service, and analyze business needs positions him as a valuable asset to his current and future employers.
Conclusion
Rohan Majumder's professional trajectory showcases a dedicated and versatile individual with a strong background in business analysis, sales, and customer service. Currently focused on his role as a Business Analyst at Genpact, he continues to leverage his skills and experience to drive business improvement. His value proposition lies in his ability to analyze complex business needs, identify opportunities for growth, and implement effective solutions, making him a strong professional in his field.
