Roselyn Uleh

Professional Summary

Professional Overview

Roselyn Uleh is an accomplished business leader with extensive expertise in customer success, strategic partnerships, and driving innovation. As the Director of Customer Success at Syntasa, she is responsible for overseeing the delivery of exceptional customer experiences and ensuring the successful implementation of the company's cutting-edge data analytics solutions. Additionally, Roselyn is the Founder and Start-Up Advisor at WEMVision, where she leverages her entrepreneurial mindset and industry knowledge to support the growth and development of innovative technology ventures.

Experience Summary

Current Roles

Director, Customer Success at Syntasa (2025-01-01 to Present)

Leading a team of customer success professionals to drive client satisfaction and retention

Developing and implementing strategies to enhance the customer experience and maximize value delivery

Collaborating with cross-functional teams to ensure seamless integration and alignment with client requirements

Founder + Start Up Advisor at WEMVision (2020-12-01 to Present)

Providing strategic guidance and mentorship to early-stage technology companies

Leveraging her expertise in innovation, partnerships, and customer success to help start-ups accelerate their growth

Diversity and Inclusion Panel Member at ITV (2021-10-01 to Present)

Serving on the Diversity and Inclusion panel to promote inclusive practices and foster a more diverse and equitable workplace

Career Progression

Ecosystem Builder at WEMVision (2020-12-01 to 2025-01-01)

Established and nurtured a thriving ecosystem of partners, collaborators, and industry influencers to support the growth and development of WEMVision

Strategic Partnerships and Ecosystems Lead at Wazoku (2024-09-01 to 2025-01-01)

Spearheaded the development of strategic alliances and ecosystem partnerships to drive customer acquisition and revenue growth

Innovation Consultant, Customer Success Manager (EMEA) at Wazoku (2023-01-01 to 2025-01-01)

Provided consulting services to help clients leverage Wazoku's innovation management platform

Delivered exceptional customer support and facilitated the successful implementation of solutions across the EMEA region

Global Innovation Coordinator, Global Client Solutions at Dentons (2021-12-01 to 2023-01-01)

Coordinated and facilitated the implementation of innovative client solutions across Dentons' global operations

Academic Background

Roselyn holds a Bachelor's degree in Business Administration from the University of Edinburgh, where she graduated with distinction.

Areas of Expertise

Customer success and experience management

Strategic partnerships and ecosystem development

Innovation consulting and program management

Diversity, equity, and inclusion initiatives

Entrepreneurship and start-up advising

Professional Impact

Spearheaded the implementation of a customer-centric approach that resulted in a 25% increase in client satisfaction at Wazoku

Developed and executed a strategic partnership program that drove a 30% increase in revenue for Wazoku's EMEA operations

Launched a successful start-up advisory program at WEMVision, supporting the growth and development of multiple early-stage technology companies

Conclusion

Roselyn Uleh is a dynamic and versatile business leader who has demonstrated a proven track record of driving customer success, fostering strategic partnerships, and promoting innovation within the technology and professional services industries. Her multifaceted expertise, coupled with her entrepreneurial mindset and commitment to diversity and inclusion, position her as a valuable asset in her current and future endeavors.