Professional Overview
Ross Belenson is an accomplished Operations Manager with a strong background in managing operations, learning and development, and quality assurance. His current role and responsibilities involve overseeing daily operations, while his key expertise areas include operations management, team leadership, and process improvement, with a focus on the business process outsourcing (BPO) and education industries.
Experience Summary
Current Role
As the Operations Manager at Concentrix, Ross Belenson has been responsible for managing daily operations, leading teams, and implementing process improvements since 2021. His key responsibilities include overseeing operational efficiency, ensuring customer satisfaction, and driving business growth. Notably, his current role has allowed him to make a significant impact on the industry by implementing efficient operational strategies.
Career Progression
Ross Belenson's career progression is marked by notable previous roles, including Operations Manager at Sibs (Siblings International Business Solutions) and Creative Working Playground, Vice President for Learning and Development at KKC Outsourcing Corporation, Quality and Training Supervisor at Linkvista Digital Inc., Health Specialist at Offsourcing, Inc, Customer Service Manager at Ibex | Global, and Administrator at Casa Dolores Montessori School. Throughout his career, he has demonstrated significant growth, with key achievements including the successful implementation of training programs, process improvements, and team leadership.
Academic Background
Ross Belenson holds a Bachelor of Applied Science and a Master's in Public Health from Notre Dame of Marbel University and the University of the Philippines, respectively. Although specific details on his academic achievements are not available, his educational background has provided a solid foundation for his professional pursuits.
Areas of Expertise
Ross Belenson's areas of expertise include operations management, team leadership, process improvement, and learning and development. His technical competencies and leadership capabilities have been demonstrated through his career, with a focus on the BPO and education industries.
Professional Impact
While specific details on notable projects or initiatives are not available, Ross Belenson's career has been marked by significant contributions to the BPO and education industries. His measurable achievements include the successful implementation of operational strategies and training programs.
Conclusion
Ross Belenson's professional trajectory is marked by significant growth and achievements in operations management, team leadership, and process improvement. Currently focused on his role as Operations Manager at Concentrix, he brings a strong value proposition to his organization, including his expertise in operations management, team leadership, and process improvement. With a solid educational foundation and a strong career progression, Ross Belenson is an accomplished professional with a strong impact on the BPO and education industries.
