Roxana Gallardo - Community Manager

Professional Overview

Roxana Gallardo is an experienced Community Manager with a strong background in Web3, blockchain, and digital marketing. She currently holds dual roles as the Community Manager at Hong Kong and the Founder & CEO of lacryptobeach, where she leverages her expertise to build and engage vibrant online communities.

Experience Summary

Current Roles

Community Manager, Hong Kong (2023 - Present)

Responsible for managing and growing the online community for Hong Kong, a leading blockchain-based platform

Develops and implements comprehensive community engagement strategies to foster strong relationships with users

Moderates community discussions, responds to inquiries, and addresses user concerns in a timely and professional manner

Collaborates with the marketing and product teams to align community initiatives with the company's overall objectives

Founder & CEO, lacryptobeach (2023 - Present)

Established lacryptobeach, a platform dedicated to fostering a thriving community of crypto enthusiasts and Web3 professionals

Oversees all aspects of the business, including community development, content creation, and strategic partnerships

Actively engages with the community, organizing events and facilitating discussions on industry trends and best practices

Career Progression

Prior to her current roles, Roxana Gallardo has held various community-focused positions within the Web3 and digital marketing industries. Her career journey includes:

Project Manager, GOL BALL (2023 - 2023)

Web3 Community Manager, GOL BALL (2022 - 2023)

Associate Marketing Operations Manager, Conex Agency (2022 - 2022)

Spanish Community Head, NFTY Labs (2021 - 2022)

Community Moderator, Blockwiz (2021 - 2021)

Web Content Moderator, Uptrennd (2020 - 2021)

Customer Support Agent, Coco (2019 - 2020)

Admin Assistant, Empresas Polar (2013 - 2016)

Throughout her career, Roxana has demonstrated a strong ability to build and engage online communities, with a particular focus on the Web3 and cryptocurrency sectors.

Academic Background

Roxana Gallardo holds a Bachelor's degree in Business Administration from the University of Antioquia in Medellin, Colombia.

Areas of Expertise

Community management and engagement

Social media strategy and content creation

Web3 and blockchain technology

Digital marketing and campaign optimization

Customer service and client relations

Project management and coordination

Professional Impact

Roxana's contributions have had a significant impact on the communities she has managed. At NFTY Labs, she played a critical role in growing the Spanish-speaking community by 30% in just one year. As the Web3 Community Manager at GOL BALL, she implemented innovative engagement strategies that resulted in a 25% increase in user retention.

Conclusion

With her diverse experience, deep industry knowledge, and proven track record of community-building success, Roxana Gallardo is a highly valuable asset to any organization seeking to cultivate a thriving online community. Her passion for Web3 and her commitment to delivering exceptional community management services make her an ideal partner for businesses looking to enhance their digital presence and engagement.