Roxanne Zabaske

Patient Financial Representative
Saint Francis, Minnesota, United States

Professional Overview

Roxanne Zabaske is an experienced Patient Financial Representative with a strong track record of providing exceptional customer service and financial management support in the healthcare industry. With over a decade of expertise, she specializes in navigating complex insurance policies, processing patient payments, and ensuring accurate billing to optimize financial outcomes for healthcare organizations and their patients.

Experience Summary

Current Role

Roxanne currently serves as a Patient Financial Representative at Fairview Health Services, a leading healthcare provider in Minnesota. In this role, she is responsible for handling a diverse range of financial tasks, including:

• Reviewing and processing patient insurance claims to ensure timely and accurate reimbursement

• Assisting patients with understanding their financial obligations and payment options

• Collaborating with insurance providers to resolve billing discrepancies and disputes

• Maintaining detailed records of financial transactions and patient accounts

• Implementing cost-saving strategies to enhance overall financial performance

Through her exceptional attention to detail and problem-solving skills, Roxanne has consistently exceeded performance targets and contributed to the financial stability and patient satisfaction of Fairview Health Services.

Career Progression

Prior to her current role, Roxanne gained valuable experience as a Patient Financial Representative at Fairview Health Services, where she demonstrated her ability to adapt to the evolving needs of the healthcare industry and provide reliable financial support to patients and healthcare providers.

Academic Background

Roxanne holds a Bachelor of Science degree in Business Administration from the University of Minnesota, with a focus on Finance and Accounting. Her academic achievements and specialized knowledge have been instrumental in her success as a Patient Financial Representative.

Areas of Expertise

• Insurance policy interpretation and claim processing

• Patient account management and financial counseling

• Healthcare revenue cycle optimization

• Effective communication and customer service

• Analytical problem-solving and decision-making

Professional Impact

Throughout her career, Roxanne has consistently demonstrated her commitment to improving the financial well-being of healthcare organizations and their patients. She has played a pivotal role in reducing outstanding patient balances, improving collection rates, and enhancing the overall financial performance of Fairview Health Services.

Conclusion

With her extensive experience, exceptional problem-solving skills, and deep understanding of the healthcare financial landscape, Roxanne Zabaske is a valuable asset to any organization seeking to optimize their revenue cycle and provide exceptional patient financial services. Her dedication to delivering high-quality care and her commitment to continuous professional development make her an invaluable member of the Fairview Health Services team.