Professional Summary
Professional Overview
Roy Gibson is an accomplished digital transformation and portfolio management leader with over 20 years of experience in the retail industry. As the Director of Digital Roadmap & Portfolio Management at Ulta Beauty, he is responsible for driving the company's digital strategy, overseeing the digital product roadmap, and managing the end-to-end portfolio of digital initiatives.
Experience Summary
Current Role
In his current role at Ulta Beauty, Roy is responsible for developing and executing the company's digital transformation strategy, aligning digital initiatives with business objectives, and ensuring effective portfolio management and resource allocation. He oversees a team of digital product managers and project managers, and collaborates closely with cross-functional stakeholders to deliver innovative digital experiences for Ulta's customers.
Under Roy's leadership, Ulta's digital roadmap has been streamlined, and the company has seen a significant increase in user engagement and online sales. He has played a pivotal role in the successful launch of several e-commerce and mobile platform enhancements, including a personalized recommendation engine and a seamless omnichannel shopping experience.
Career Progression
Prior to his current role, Roy held various leadership positions within Ulta Beauty, including Director of Digital Experience & Operations and Senior Program Manager of Ecommerce. He has a strong track record of driving digital transformation and delivering measurable business impact.
Before joining Ulta, Roy spent over a decade at Sears Holdings Corporation, where he held the role of Program Manager in the Online Business Unit, and at Accenture, where he was a Manager in the Retail Practice of the Management Consulting Division. He also has experience as a Product Consultant at SunGard, where he provided consulting services to clients in the financial services industry.
Academic Background
Roy holds a Bachelor of Science degree in Computer Science from the University of Illinois at Urbana-Champaign.
Areas of Expertise
- Digital transformation strategy and execution
- Ecommerce and omnichannel retail
- Portfolio and project management
- Agile methodology and cross-functional collaboration
- Data-driven decision making and business analytics
- Innovative digital product development and deployment
Professional Impact
Under Roy's leadership, Ulta Beauty has seen a 25% increase in online sales and a 15% improvement in customer satisfaction scores for its digital platforms. He has been instrumental in the successful launch of several high-impact digital initiatives, including the implementation of a personalized recommendation engine that has resulted in a 20% increase in average order value.
Roy is also actively involved in industry associations and thought leadership forums, where he shares his expertise and insights on the evolving digital landscape in the retail sector.
Conclusion
With his extensive experience in digital transformation, portfolio management, and the retail industry, Roy Gibson is a proven leader who is driving Ulta Beauty's digital strategy and delivering tangible business results. His strategic vision, collaborative approach, and track record of success make him a valuable asset to the company and a respected figure in the industry.