Rusne Butkute

Experienced Supervisor of Patient Financial Services with a demonstrated history of working in the healthcare industry. Skilled in managing accounts receivable, billing operations, and financial processes to optimize revenue cycle management.

Professional Overview

Rusne Butkute is a dedicated Supervisor of Patient Financial Services at Baptist Health, where she oversees a team responsible for managing patient financial information, billing, and collections. With her expertise in financial operations and deep understanding of healthcare regulations, she plays a pivotal role in ensuring the efficiency and compliance of the organization's revenue cycle.

Experience Summary

Current Role

As the Supervisor of Patient Financial Services at Baptist Health, Rusne is responsible for leading a team of accounts receivable representatives in providing exceptional customer service to patients, while also ensuring accurate and timely billing and collections processes. She has implemented process improvements that have resulted in a 15% reduction in days sales outstanding (DSO) and a 20% increase in first-pass resolution rates.

Career Progression

Prior to her current role, Rusne held several positions within the healthcare and financial services industries. As a Senior Accounts Receivable Representative at Baptist Health, she demonstrated her ability to effectively manage complex patient accounts and drive revenue recovery. Before that, she served as a Billing Manager at POLO DENTAL, where she was instrumental in streamlining billing operations and improving the practice's overall financial performance.

Rusne also has entrepreneurial experience, having co-founded and served as the Operations Director of Mix Moments Worldwide, a global event management company. This diverse background has equipped her with a unique blend of financial acumen, operational expertise, and customer-centric approach.

Academic Background

Rusne holds a Bachelor's degree in Architecture from the University of Lisbon, Portugal, where she demonstrated her analytical and problem-solving abilities.

Areas of Expertise

• Revenue cycle management

• Accounts receivable and collections

• Billing and coding compliance

• Process improvement and optimization

• Team leadership and performance management

• Customer service and patient experience

Professional Impact

Throughout her career, Rusne has consistently made valuable contributions to the organizations she has served. As a Billing Manager at POLO DENTAL, she implemented data-driven strategies that led to a 25% reduction in the practice's billing errors and a 12% increase in net collections. In her current role at Baptist Health, she has played a crucial role in enhancing the patient financial experience and driving the organization's revenue cycle performance.

Conclusion

Rusne Butkute is an accomplished Supervisor of Patient Financial Services with a proven track record of success in the healthcare industry. Her expertise in financial operations, billing management, and process improvement, combined with her strong leadership skills, make her a valuable asset to any organization seeking to optimize its revenue cycle and enhance the patient financial experience.