Rusty Stewart

Fixed Operations Professional

Professional Overview

Rusty Stewart is an experienced fixed operations specialist with a proven track record of optimizing automotive parts and service operations. Leveraging over 20 years of industry expertise, he excels at driving process improvements, enhancing customer experiences, and leading high-performing teams.

Experience Summary

Current Role

As the Fixed Operations Manager at Akins Ford Chrysler Dodge Jeep, Rusty oversees all aspects of the parts and service departments. He is responsible for inventory management, staffing, budgeting, and implementing best practices to enhance efficiency and profitability. Under his leadership, the fixed ops division has consistently exceeded performance targets and received numerous customer satisfaction accolades.

Career Progression

Prior to his current role, Rusty served as the Parts Manager at Allan Vigil Ford Lincoln, where he streamlined inventory control systems and optimized parts procurement strategies, leading to a 12% increase in gross profit margins. Earlier in his career, he held fixed operations and commercial sales management positions at Courtesy Ford Lincoln Mercury Hyundai and Advance Auto Parts, respectively, further honing his expertise in parts and service operations.

Academic Background

Rusty holds a Bachelor of Business Administration from the University of Georgia, with a focus on Automotive Management. He has also completed various industry-specific training programs and certifications, keeping him at the forefront of evolving automotive technologies and best practices.

Areas of Expertise

• Automotive parts and service operations management

• Inventory optimization and supply chain management

• Process improvement and workflow streamlining

• Team leadership and talent development

• Customer service and client relationship management

• Financial analysis and budget oversight

Professional Impact

Throughout his career, Rusty has spearheaded numerous successful initiatives that have driven measurable improvements in fixed operations performance. Notable achievements include:

• Implemented a cloud-based parts inventory management system, resulting in a 15% reduction in obsolete stock and a 20% increase in parts fill rates.

• Developed and rolled out a comprehensive technician training program, which led to a 23% increase in first-time fix rates and a 18% improvement in customer satisfaction scores.

• Collaborated with the sales team to launch a comprehensive preventive maintenance program, generating a 24% increase in recurring service revenue.

Conclusion

With his extensive industry expertise, proven leadership abilities, and unwavering commitment to excellence, Rusty Stewart is a valuable asset to any automotive organization seeking to optimize its fixed operations and deliver exceptional customer experiences. He is poised to continue making significant contributions to the industry's evolving landscape.