Professional Summary
Professional Overview
Ryan Germino is an experienced healthcare revenue cycle and patient financial services leader, currently serving as the Director of Patient Financial Experience and Revenue Cycle at Rush University Medical Center in Chicago, Illinois. With a strong background in revenue cycle management, governmental audits, and payment exception resolution, he is adept at optimizing operational efficiency and enhancing the financial performance of healthcare organizations.
Experience Summary
Current Role
As the Director of Patient Financial Experience and Revenue Cycle at Rush University Medical Center, Ryan is responsible for overseeing all aspects of the organization's revenue cycle operations, including patient registration, billing, collections, and financial counseling. He leads a team of dedicated professionals to ensure timely and accurate reimbursement, while also improving the overall patient financial experience. Under his leadership, the organization has achieved significant improvements in key revenue cycle metrics, such as reduced days in accounts receivable and increased first-pass resolution rates.
Career Progression
Prior to his current role, Ryan served as the Manager of Payment Exception and Recovery at Rush University Medical Center, where he was instrumental in streamlining the organization's payment exception and recovery processes, resulting in a substantial reduction in write-offs and increased cash flow. Before that, he held the position of Manager of Governmental Audits, where he successfully navigated the organization through complex regulatory requirements and audits, ensuring compliance and maximizing revenue opportunities.
Ryan's early career experience includes serving as an Assistant Business Manager at Orland Primary Care, where he gained valuable insight into the operational and financial aspects of healthcare service delivery.
Academic Background
Ryan holds a Bachelor's degree in Business Administration from the University of Illinois at Chicago, with a focus on Finance and Accounting. His education has provided him with a strong foundation in financial management, data analysis, and strategic decision-making, which he leverages in his current role.
Areas of Expertise
- Revenue cycle management
- Patient financial services
- Governmental audits and compliance
- Payment exception resolution
- Financial forecasting and performance optimization
- Interpersonal communication and team leadership
Professional Impact
Throughout his career, Ryan has demonstrated a commitment to driving organizational success through innovative process improvements and data-driven decision-making. His contributions have helped to enhance the financial stability and patient experience at the healthcare institutions he has served.
Conclusion
With his extensive experience in revenue cycle management and his proven track record of success, Ryan is well-positioned to continue making a meaningful impact on the healthcare industry. He is dedicated to leveraging his expertise to optimize financial performance, improve patient satisfaction, and contribute to the overall success of Rush University Medical Center.
