Sachin Mittal

Country Owner
Delhi, India

Professional Overview

Sachin Mittal is an experienced professional with a diverse background in the travel and technology industries. As the Country Owner at atlys, he leverages his expertise in service delivery, client management, and operational excellence to drive business growth and enhance customer satisfaction.

Experience Summary

Current Role

As the Country Owner at atlys, Sachin is responsible for overseeing the company's operations in India. He leads a team of service delivery specialists to ensure seamless client experiences, while also identifying and implementing strategies to optimize processes and drive operational efficiency. Under Sachin's leadership, the Indian division has consistently exceeded key performance indicators and gained a reputation for exceptional service delivery.

Career Progression

Prior to his current role, Sachin held positions as a Senior Service Delivery Specialist at Absolut Global Travel Pvt. Ltd. and a Service Delivery Specialist at Proglogix Research & Development Private Limited. In these roles, he honed his skills in customer service, project management, and process improvement, contributing to the successful delivery of various client projects. Earlier in his career, Sachin worked as a Process Associate at Genpact, where he gained valuable experience in business process management and optimization.

Academic Background

Sachin holds a Bachelor's degree in Business Administration, which has provided him with a strong foundation in management principles and strategies.

Areas of Expertise

Sachin's core expertise lies in service delivery, client management, and operational optimization. He has a proven track record of leading cross-functional teams, implementing process improvements, and driving measurable results. Additionally, Sachin possesses strong analytical and problem-solving skills, enabling him to identify and address complex challenges.

Professional Impact

Under Sachin's leadership, the Indian division of atlys has consistently exceeded its key performance indicators, including customer satisfaction scores and revenue targets. His ability to foster a culture of continuous improvement and innovation has contributed to the company's success in the region.

Conclusion

Sachin Mittal is a seasoned professional with a demonstrated commitment to excellence. As the Country Owner at atlys, he continues to drive business growth and enhance customer experiences through his strategic vision, operational expertise, and strong leadership qualities.