Sachin Tomar

Professional Summary

Professional Overview
Sachin Tomar is an experienced hospitality professional with a strong background in hotel operations and management. He currently serves as the General Manager at Extended Stay America, where he oversees the day-to-day operations and strategic direction of the hotel.

Experience Summary

Current Role
As the General Manager at Extended Stay America, Sachin is responsible for managing all aspects of the hotel's operations, including guest services, revenue management, budgeting, and staff development. He ensures the delivery of exceptional customer experiences while driving operational efficiency and profitability.

Career Progression
Prior to his current role, Sachin held several leadership positions within the hospitality industry. He served as the Assistant Director of Front Office at HEI Hotels & Resorts, where he optimized front-office processes and implemented customer-centric initiatives that led to improved guest satisfaction and increased revenue. Earlier in his career, Sachin worked as a Front Office Supervisor and a Catering Captain, gaining valuable experience in customer service, event management, and team leadership.

Academic Background
Sachin holds a Master of Science in Hospitality Administration/Management from the University of Houston, where he specialized in data analytics and strategic decision-making. He is currently pursuing a Master of Science in Data Analytics from McDaniel College, further enhancing his expertise in leveraging data-driven insights to drive organizational performance.

Areas of Expertise

• Hotel operations and management

• Revenue optimization and financial management

• Guest experience enhancement

• Team leadership and staff development

• Data analysis and performance optimization

Professional Impact
During his tenure at HEI Hotels & Resorts, Sachin implemented a new front-office software system that streamlined check-in/check-out processes and improved overall operational efficiency. Additionally, he spearheaded a customer service training program that resulted in a 15% increase in guest satisfaction scores.

Conclusion
Sachin Tomar is a versatile hospitality professional with a proven track record of driving operational excellence and delivering exceptional customer experiences. His strong leadership skills, combined with his expertise in data analytics and strategic decision-making, make him a valuable asset to the hospitality industry. Sachin is committed to continuing his professional development and contributing to the growth and success of the organizations he serves.