Sally Cummings

VP IT Business Relationships and Innovations

Professional Overview
Sally Cummings is an accomplished IT executive with over 20 years of experience driving innovation and optimizing business-IT alignment. As the VP of IT Business Relationships and Innovations at Synchrony, she is responsible for leading strategic technology initiatives, fostering collaborative partnerships, and spearheading the development of transformative solutions.

Experience Summary

Current Role
In her role as VP of IT Business Relationships and Innovations at Synchrony, Sally is responsible for aligning the company's technology roadmap with its strategic business objectives. She oversees the implementation of cutting-edge technologies, such as cloud computing, automation, and data analytics, to enhance operational efficiency and deliver exceptional customer experiences. Sally has played a pivotal role in streamlining the company's IT infrastructure, resulting in a 25% reduction in operating costs and a 15% improvement in system uptime.

Career Progression
Prior to her current position, Sally served as the Client Integration Manager at GE Capital, where she led cross-functional teams in the successful migration of key client applications to the company's enterprise platform. This experience honed her expertise in project management, stakeholder engagement, and change management. Earlier in her career, Sally worked as a Project Manager at First Data Corporation, where she successfully delivered several high-profile initiatives, including the implementation of a new payment processing system that increased transaction throughput by 18%.

Academic Background
Sally holds a Bachelor of Science in Information Systems from the University of California, Los Angeles. She is also a certified Project Management Professional (PMP) and has completed executive leadership training at the Harvard Business School.

Areas of Expertise

• IT strategy and innovation

• Business-IT alignment

• Project and program management

• Change management and process optimization

• Cloud computing and digital transformation

• Data analytics and business intelligence

Professional Impact
Under Sally's leadership, Synchrony has been recognized as one of the top 50 most innovative companies in the financial services industry by FinTech Magazine. She has also been instrumental in the company's transition to a more agile, customer-centric operating model, which has resulted in a 20% increase in customer satisfaction scores.

Conclusion
Sally Cummings is a dynamic IT leader with a proven track record of driving organizational transformation and delivering measurable business impact. Her deep technical expertise, combined with a keen understanding of business strategy, makes her a valuable asset in the ever-evolving technology landscape. As Synchrony continues to navigate the challenges and opportunities of the digital age, Sally is poised to play a pivotal role in shaping the company's innovative future.