Professional Summary

Professional Overview

Sally Houck is a skilled professional with extensive experience in the healthcare industry, specializing in patient financial services. As a key member of the team at Saint Francis Healthcare System, she plays a crucial role in managing patient accounts and ensuring the financial well-being of the organization.

Current Role

In her current position as a Patient Financial Services professional, Sally is responsible for a wide range of duties, including processing patient payments, managing insurance claims, and providing exceptional customer service to patients and their families. Her exceptional attention to detail and strong problem-solving skills have been instrumental in optimizing the hospital's revenue cycle and improving overall patient satisfaction.

Career Progression

Prior to her current role, Sally held a position as a HD customer service representative at TRI-STATE WATER TREATMENT, where she honed her customer service skills and developed a deep understanding of the water treatment industry. Her ability to adapt to new environments and contribute to the success of her team has been a hallmark of her professional journey.

Academic Background

Sally holds a strong academic background, having completed her education. Her specialized knowledge and commitment to continuous learning have been instrumental in her professional development and the positive impact she has had on the organizations she has served.

Areas of Expertise

• Patient account management

• Insurance claim processing

• Revenue cycle optimization

• Customer service and patient engagement

• Problem-solving and attention to detail

Professional Impact

Throughout her career, Sally has consistently demonstrated her ability to make a meaningful impact on the organizations she has served. Her contributions to streamlining patient financial processes, improving patient satisfaction, and enhancing the overall financial health of Saint Francis Healthcare System have been invaluable.

Conclusion

With her exceptional skills, dedication, and proven track record of success, Sally Houck is poised to continue making a significant contribution to the healthcare industry. Her focus on delivering high-quality service and driving positive outcomes for patients and her organization make her a valuable asset in her current role and a promising candidate for future leadership opportunities.