Samantha Devaney

Interim Principal Product Manager; Human Resources - CRM

Professional Overview
Samantha Devaney is an experienced product management professional with a strong background in customer relationship management (CRM) and a proven track record of driving strategic initiatives within the retail industry. As the Interim Principal Product Manager for Human Resources - CRM at The Home Depot, she leverages her expertise in product development, project management, and data-driven decision making to optimize the company's HR-related CRM solutions.

Experience Summary

Current Role
As the Interim Principal Product Manager for Human Resources - CRM at The Home Depot, Samantha is responsible for overseeing the development and implementation of the company's CRM systems and tools used by the HR department. She collaborates cross-functionally to identify and prioritize user needs, design intuitive product experiences, and ensure seamless integration with other enterprise systems. Samantha's leadership has been instrumental in enhancing the efficiency and effectiveness of HR operations through the strategic use of CRM technologies.

Career Progression
Prior to her current role, Samantha served as a Senior Product Manager at The Home Depot, where she spearheaded the development of the company's online and in-store CRM, order management, and social media platforms. She played a pivotal role in driving customer-centric innovations and optimizing the omnichannel experience. Samantha's career trajectory also includes her active involvement as a member of the Customer Advisory Board at Salesforce, where she provides valuable insights and feedback to shape the future of the company's CRM solutions.

Academic Background
Samantha holds a Bachelor's degree in Business Administration from the University of Georgia, where she specialized in Marketing and Management Information Systems.

Areas of Expertise

• Product management and development

• Customer relationship management (CRM) systems

• Retail industry and omnichannel operations

• Data-driven decision making and analytics

• Cross-functional collaboration and stakeholder management

• Agile project management and software development lifecycle

Professional Impact
During her tenure at The Home Depot, Samantha has successfully launched several CRM-related initiatives that have significantly improved the company's customer experience and operational efficiency. Her strategic leadership and technical expertise have been instrumental in driving the adoption of innovative CRM technologies within the organization.

Conclusion
With her comprehensive experience in product management, customer-centric product development, and CRM optimization, Samantha Devaney is well-positioned to contribute to the continued growth and success of The Home Depot. Her dedication to leveraging technology to enhance HR and customer experiences makes her a valuable asset within the organization.