Samantha Orre

Self-Pay Billing Manager, Patient Financial Services

Professional Overview

Samantha Orre is an experienced healthcare finance professional with a strong background in patient financial services. As the Self-Pay Billing Manager at Froedtert Health, she oversees the management of self-pay billing operations, driving process optimization and revenue cycle enhancements.

Experience Summary

Current Role

As the Self-Pay Billing Manager at Froedtert Health, Samantha is responsible for managing the self-pay billing operations, including overseeing a team of billing specialists. In this role, she has implemented strategic initiatives to streamline billing processes, improve patient communication, and increase collections, resulting in a 12% improvement in self-pay revenue over the past two years.

Career Progression

Prior to her current position, Samantha served as the Financial Counseling Manager at Froedtert Health, where she led a team of financial counselors in providing financial assistance and guidance to patients. She also held the role of Supervisor in the Patient Financial Services department, overseeing a range of revenue cycle operations. Earlier in her career, Samantha gained valuable experience in finance and customer service roles at Marquette University and Arctic Glacier.

Academic Background

Samantha holds a Bachelor of Business Administration degree from Marquette University, with a concentration in Accounting and Finance.

Areas of Expertise

• Revenue cycle management

• Patient financial services

• Billing and collections optimization

• Financial counseling and patient communication

• Operational management and team leadership

Professional Impact

Under Samantha's leadership, the self-pay billing team at Froedtert Health has consistently exceeded revenue targets, with a 15% increase in self-pay collections over the past year. Samantha has also been instrumental in implementing innovative technologies and data-driven strategies to streamline billing processes and enhance the patient financial experience.

Conclusion

With a proven track record of success in the healthcare finance industry, Samantha Orre is a versatile and results-driven professional. Her expertise in revenue cycle management, coupled with her strong leadership skills, make her a valuable asset to Froedtert Health and the patients they serve.