Professional Summary
Professional Overview
Samarjit Hessa is a seasoned Lead Account Engineer with over a decade of experience in the industrial machinery and automation sectors. He leverages his technical expertise and customer-centric approach to deliver exceptional service and support to clients in the packaging industry.
Experience Summary
Current Role
As the Lead Account Engineer at TETRA PAK INDIA LTD, Samarjit is responsible for overseeing the maintenance and performance of the company's packaging equipment across client sites. He serves as the primary technical liaison, troubleshooting issues, providing training, and ensuring optimal operational efficiency. Samarjit's ability to quickly diagnose problems and implement tailored solutions has been instrumental in maintaining strong client relationships and driving continuous improvement.
Career Progression
Prior to his current role, Samarjit worked as a Service Engineer at Electronica Machine Tools Ltd., where he gained hands-on experience in the maintenance and repair of industrial machinery. Throughout his career, he has demonstrated a commitment to professional development, consistently expanding his technical knowledge and problem-solving capabilities to better serve his clients.
Academic Background
Samarjit holds a Bachelor's degree in Mechanical Engineering, equipping him with a strong foundation in the principles of industrial automation and machinery operations.
Areas of Expertise
- Industrial machinery troubleshooting and maintenance
- Packaging equipment installation and commissioning
- Preventive and predictive maintenance programs
- Technical training and customer support
- Project management and stakeholder coordination
Professional Impact
Samarjit's exceptional technical skills and customer-focused approach have earned him a reputation as a trusted advisor among his clients. He has played a crucial role in optimizing equipment performance, reducing downtime, and ensuring seamless operations for TETRA PAK INDIA LTD's customers. Samarjit's contributions have directly contributed to the company's ability to maintain its market-leading position and deliver superior service to the packaging industry.
Conclusion
With his extensive experience, strong technical competence, and unwavering commitment to client satisfaction, Samarjit Hessa is a valuable asset to TETRA PAK INDIA LTD. As he continues to drive innovation and deliver exceptional results, he is poised to make further significant contributions to the company's success and the broader packaging industry.
