SI

Sami Itani

Sami Itani


Senior Account Manager (Mid-Market and Enterprise)


Istanbul, Turkey



Professional Overview
Sami Itani is a seasoned Senior Account Manager with a proven track record of driving revenue growth and client success in the mid-market and enterprise technology sector. With a versatile background spanning sales, business development, and customer success, Sami brings a strategic and consultative approach to his work, helping clients maximize the value of their technology investments.

Experience Summary

Current Role
As the Senior Account Manager at ContactOut, Sami is responsible for managing and expanding relationships with the company's mid-market and enterprise clients. In this role, he leverages his deep understanding of the industry and his exceptional communication skills to deliver tailored solutions that address the unique needs of each client. Sami's ability to identify pain points and craft effective strategies has been instrumental in driving client retention, renewal rates, and revenue growth for ContactOut.

Career Progression
Sami's career trajectory has been marked by a steady progression through increasingly challenging sales and account management roles. Prior to his current position, he served as an Account Executive at ContactOut, where he demonstrated his ability to acquire new clients and drive revenue growth. Before that, Sami held sales development roles at Avena and i-Comply, where he honed his prospecting and lead generation skills. His early experience as a Graduate Teaching Assistant at Bilkent University and a part-time Instructor at the American University of Beirut has also contributed to his strong communication and problem-solving abilities.

Academic Background
Sami holds a bachelor's degree from Bilkent University, where he specialized in Business Administration. His academic achievements, combined with his practical experience, have equipped him with a unique blend of theoretical knowledge and real-world expertise.

Areas of Expertise
  • Account management and client retention

  • New business development and lead generation

  • Consultative sales approach and solution-oriented mindset

  • Relationship building and client partnering

  • Industry-specific technology and market knowledge

  • Effective communication and presentation skills

  • Cross-functional collaboration and team leadership


Professional Impact
During his tenure at ContactOut, Sami has consistently exceeded revenue targets and client satisfaction goals. He has been instrumental in securing several high-profile enterprise clients, and his strategic account management has led to significant increases in renewals and client expansion. Sami's contributions have not only benefited his own clients but have also positively impacted the overall performance and reputation of ContactOut within the industry.

Conclusion
With his comprehensive industry experience, strong technical expertise, and exceptional client relationship management skills, Sami Itani is poised to continue making a significant impact as a Senior Account Manager at ContactOut. His commitment to delivering exceptional results and driving client success makes him a valuable asset to the organization and a trusted partner for mid-market and enterprise clients.