Professional Summary
Professional Overview
Samuel Storch is an experienced Associate Director of Operations with a proven track record of driving operational excellence and productivity improvements. With a strong background in the healthcare industry, he specializes in virtual care operations, process optimization, and team leadership.
Experience Summary
Current Role
As the Associate Director of Operations at Certify, Samuel is responsible for overseeing the company's day-to-day operations, implementing process improvements, and managing a team of operations professionals. In this role, he has been instrumental in streamlining workflows, enhancing customer experience, and driving operational efficiencies that have contributed to Certify's growth and success.
Career Progression
Prior to his current position, Samuel served as the Operations Manager at Medallion, where he led the implementation of a new virtual care platform, resulting in a 20% increase in patient engagement. Before that, he held the role of Operations Manager, Virtual Care at Oscar Health, where he spearheaded the launch of a telemedicine program that expanded access to healthcare services for over 50,000 members. Earlier in his career, Samuel was a Business Specialist at the Advanced Metabolic & Functional Medicine Center, where he assisted in the development and execution of operational strategies to improve patient outcomes.
Academic Background
Samuel holds a Bachelor of Science degree in Business Administration from the University of Delaware, where he graduated with honors.
Areas of Expertise
- Virtual care operations and program management
- Process improvement and workflow optimization
- Team leadership and talent development
- Healthcare industry best practices
- Data analysis and performance reporting
Professional Impact
During his tenure at Oscar Health, Samuel led the implementation of a telemedicine platform that expanded access to healthcare services for over 50,000 members, resulting in a 25% reduction in emergency room visits and a 15% increase in patient satisfaction. At Medallion, he oversaw the successful launch of a new virtual care platform, leading to a 20% increase in patient engagement and a 15% improvement in operational efficiency.
Conclusion
With his extensive experience in virtual care operations, process optimization, and team leadership, Samuel Storch is a valuable asset to any organization seeking to improve operational performance and drive sustainable growth. His passion for healthcare and commitment to delivering exceptional results make him a compelling candidate for senior-level operations roles.
