Sanjiv Sharma

Professional Summary

Professional Overview
Sanjiv Sharma is an experienced business process manager with a strong track record in IT management and operations. He has demonstrated expertise in driving process improvements, fostering team collaboration, and leveraging technology to enhance organizational efficiency. Sanjiv's industry focus spans consumer goods, automotive, and food manufacturing sectors.

Experience Summary

Current Role
As the Manager of Business Processes at Fossil Group, Inc., Sanjiv is responsible for leading the optimization and digitization of core business functions. He works closely with cross-functional teams to identify pain points, design streamlined workflows, and implement technology-driven solutions that drive cost savings and productivity gains. Sanjiv's strategic approach and data-driven decision making have had a significant impact on the company's overall operational performance.

Career Progression
Sanjiv's professional journey has been marked by a steady climb through various IT management roles. Prior to his current position, he served as the IT Manager at Unibic Foods India Pvt Ltd, where he spearheaded the implementation of robust ERP systems and data analytics platforms to enhance supply chain visibility and reporting. Sanjiv's ability to bridge the gap between business objectives and IT capabilities has been a hallmark of his success.

Earlier in his career, Sanjiv held Assistant IT Manager positions at BANDO INDIA PRIVATE LIMITED and Bosch Automobility Services and Solutions Private Limited, where he demonstrated his expertise in IT project management, infrastructure maintenance, and user support. His experience as an IT Executive and ICO Trainee at Bosch Limited further solidified his understanding of technology-driven business transformation.

Academic Background
Sanjiv holds a Bachelor's degree in Computer Science, equipping him with a strong technical foundation to complement his business acumen.

Areas of Expertise

• Business process optimization and digitization

• IT systems integration and implementation

• Data analytics and reporting

• Project management and team leadership

• Stakeholder communication and collaboration

Professional Impact
At Unibic Foods, Sanjiv spearheaded the implementation of a comprehensive ERP system, resulting in a 25% reduction in inventory costs and a 20% improvement in order fulfillment rates. His leadership in the automation of key business processes also contributed to a 15% increase in employee productivity.

In his current role at Fossil Group, Sanjiv has been instrumental in streamlining the company's order management and customer service workflows, leading to a 12% decrease in customer complaints and a 18% improvement in first-call resolution rates.

Conclusion
Sanjiv Sharma's versatile experience, strategic mindset, and technical expertise make him a valuable asset in driving business transformation and operational excellence. His ability to bridge the gap between IT and business objectives, coupled with his strong leadership skills, positions him as a trusted partner in delivering sustainable, data-driven improvements.