Sanni Toivakka

Senior Account Manager
_Malta_

Professional Overview

Sanni Toivakka is an accomplished Senior Account Manager with extensive experience in the online gaming industry. She has developed a strong expertise in managing high-profile client relationships, driving business growth, and delivering exceptional customer service. Sanni's industry knowledge, strategic acumen, and ability to forge meaningful partnerships have been instrumental in her success.

Experience Summary

Current Roles

Senior Account Manager, Kalamba Games _(Present)_

• Responsible for overseeing and nurturing key client accounts, ensuring exceptional service delivery and driving revenue growth.

• Serves as a trusted advisor, collaborating with clients to develop and implement tailored strategies that maximize the impact of Kalamba Games' products and services.

• Plays a pivotal role in identifying new business opportunities, negotiating contracts, and securing long-term partnerships.

Senior Account Manager, White Hat Studios _(Present)_

• Manages a diverse portfolio of high-value client accounts, leveraging deep industry insights to deliver customized solutions that address their unique needs.

• Builds strong, collaborative relationships with clients, fostering trust and facilitating successful project implementations.

• Contributes to the development of innovative marketing campaigns and content strategies to drive client engagement and growth.

Senior Partner Manager, Skywind Group _(Present)_

• Oversees the strategic partnerships and alliances that drive Skywind Group's business expansion.

• Responsible for identifying, negotiating, and maintaining partnerships with key industry players, ensuring mutually beneficial long-term collaborations.

• Serves as a liaison between Skywind Group and its partners, facilitating seamless integration and delivering exceptional support.

Career Progression

Key Account Manager, NetEnt _(Previous)_

• Managed a portfolio of high-value clients, providing personalized account management and driving revenue growth.

• Played a crucial role in securing new business opportunities and renewing existing contracts.

• Contributed to the development and implementation of strategic initiatives that enhanced NetEnt's market position.

VIP Account Manager, Cashmio Online Casino _(Previous)_

• Delivered exceptional service and personalized attention to the casino's most valuable VIP clients.

• Implemented targeted loyalty programs and exclusive promotions to increase player engagement and retention.

• Collaborated with cross-functional teams to identify and address client needs, ensuring an exceptional customer experience.

Academic Background

Sanni holds a Bachelor's degree in Business Administration from the University of Malta, with a specialization in Marketing and International Business. Her academic achievements and field-relevant education have provided a strong foundation for her career success.

Areas of Expertise

• Client relationship management

• Strategic account planning and execution

• Business development and revenue growth

• Contract negotiation and partnership management

• Data analysis and performance optimization

• Team leadership and cross-functional collaboration

Professional Impact

• Consistently exceeded revenue and client satisfaction targets, driving significant growth for her employers.

• Spearheaded the development and implementation of innovative marketing campaigns that increased client engagement and brand awareness.

• Recognized as a trusted advisor and industry thought leader, regularly invited to speak at industry events and conferences.

Conclusion

With her impressive track record, deep industry expertise, and proven ability to drive business results, Sanni Toivakka is a versatile and highly valuable asset to any organization in the online gaming sector. Her commitment to excellence, strategic mindset, and exceptional client service make her an invaluable addition to any high-performing team.