Sara Juel

Access Services Program Manager

Professional Overview

Sara Juel is an experienced Access Services Program Manager with a proven track record of driving innovation and delivering exceptional customer experiences in the library and information services industry. Her expertise spans product management, technical writing, training, and leadership, enabling her to effectively bridge the gap between technology and user needs.

Experience Summary

Current Role

As the Access Services Program Manager at Atlas Systems, Sara is responsible for leading the development and implementation of cutting-edge library access solutions. She oversees the product roadmap, ensuring the company's offerings stay aligned with evolving user requirements and industry trends. Sara's strong leadership and collaborative approach have been instrumental in fostering cross-functional partnerships and driving the continuous improvement of Atlas Systems' access services portfolio.

Career Progression

Prior to her current role, Sara held various positions at Atlas Systems, gradually expanding her responsibilities and impact. As the Access Services Product Manager, she led the successful launch of several new products, driving user adoption and receiving positive customer feedback. Earlier in her career, Sara served as a Technical Writer and Product Manager, where she honed her skills in technical documentation and user-centric product development.

Before joining Atlas Systems, Sara held roles as a Technical Librarian and Training Manager, first at AECOM and then at General Dynamics NASSCO-Norfolk. Her experience in these positions provided her with a deep understanding of the information needs and challenges faced by library and research users, which she now leverages to inform her work at Atlas Systems.

Academic Background

Sara holds a Master's degree in Library and Information Science from the University of North Carolina at Chapel Hill, where she specialized in academic and special libraries. Her academic achievements include graduating with distinction and contributing to several research projects during her studies.

Areas of Expertise

• Library access solutions and technologies

• Product management and user experience design

• Technical writing and documentation

• Training program development and delivery

• Cross-functional collaboration and stakeholder management

• Industry best practices and emerging trends

Professional Impact

Throughout her career, Sara has played a pivotal role in enhancing the user experience and accessibility of library services. At Atlas Systems, she has led the successful implementation of several innovative access solutions, driving increased user engagement and positive feedback. Sara's thought leadership and industry contributions have been recognized through invitations to speak at industry conferences and her participation in professional associations.

Conclusion

With her comprehensive experience, strong technical expertise, and customer-centric approach, Sara Juel is well-positioned to continue driving transformative change in the library and information services industry. As the Access Services Program Manager at Atlas Systems, she is committed to leveraging her skills and expertise to deliver innovative solutions that empower libraries and their users to thrive in the digital age.