Sara Lindemann

Head of Customer Success and Co-Founder

Professional Overview

Sara Lindemann is an experienced business professional with a strong background in customer success, consulting, and entrepreneurship. As the Head of Customer Success and Co-Founder at viasto, she is responsible for overseeing the company's customer-facing operations, ensuring client satisfaction, and driving business growth.

Experience Summary

Current Role

As the Head of Customer Success and Co-Founder at viasto, a Berlin-based technology company, Sara is responsible for managing the company's customer success team, developing and implementing customer-centric strategies, and fostering strong client relationships. Under her leadership, viasto has successfully retained and expanded its customer base, leading to significant revenue growth and industry recognition.

Career Progression

Prior to her current role, Sara served as an External Consultant at Volkswagen AG, where she provided strategic advice and operational support to the company's various business units. She also held senior consulting positions at Thiel & Partner, where she honed her problem-solving skills and gained valuable experience in the financial services industry.

Academic Background

Sara holds a degree in Business Administration from the University of Muenster, where she specialized in management consulting and strategic planning. During her time at the university, she was involved in academic consulting projects, providing valuable insights and recommendations to local businesses.

Areas of Expertise

Sara's expertise spans customer success management, business strategy, client relationship building, and project management. She is skilled in data analysis, process optimization, and leading cross-functional teams to achieve organizational goals. Her deep understanding of the technology industry and her ability to translate complex concepts into actionable plans have been instrumental in driving viasto's growth and success.

Professional Impact

Under Sara's leadership, viasto has consistently exceeded customer satisfaction targets and expanded its client base by 20% year-over-year. Her strategic initiatives have led to the development of innovative customer support tools and the implementation of streamlined workflows, resulting in enhanced efficiency and improved customer experience.

Conclusion

With her extensive experience in customer-centric roles and her entrepreneurial mindset, Sara Lindemann is a valuable asset to viasto. Her proven track record of driving business growth and her commitment to delivering exceptional customer service make her a key contributor to the company's continued success in the technology industry.