Professional Overview
Sarada Chandran is a seasoned Customer Experience Analyst with a strong background in technology and research. Currently based in Bengaluru, KA, India, Sarada has developed expertise in analyzing customer experiences and driving business growth through data-driven insights. With a focus on the tech industry, Sarada's key areas of expertise include customer experience analysis, research, and IT project management.
Experience Summary
Current Role
As a Customer Experience Analyst at Hewlett Packard Enterprise (HPE) since May 2016, Sarada has been responsible for analyzing customer feedback, identifying areas of improvement, and developing strategic recommendations to enhance customer experience. With a strong focus on driving business growth, Sarada has worked closely with cross-functional teams to implement process improvements and optimize customer engagement strategies.
Career Progression
Prior to joining HPE, Sarada held notable roles as a Research Assistant at the National University of Singapore (2013-2015) and an IT Analyst at the National University Health Systems (2012-2013). Earlier in their career, Sarada worked as a Project Engineer at Wipro Technologies (2007-2009). These roles have contributed to Sarada's growth as a professional, with a career trajectory marked by increasing responsibilities and expertise in customer experience, research, and IT project management.
Academic Background
Sarada holds a Master's degree in Knowledge Engineering from the National University of Singapore (2010-2011) and a Bachelor's degree in Electronics & Communication Engineering from SRM University, Chennai (2003-2007).
Areas of Expertise
With a strong foundation in technology and research, Sarada's areas of expertise include:
Industry-specific skills: customer experience analysis, IT project management, and research
Technical competencies: data analysis, process improvement, and strategic planning
* Leadership and management capabilities: cross-functional team collaboration, stakeholder management, and project execution
Professional Impact
Throughout their career, Sarada has contributed to various projects and initiatives that have driven business growth and improved customer experience. While specific metrics are not available, Sarada's work has focused on delivering high-quality results and driving positive change in the organizations they have worked with.
Conclusion
As a seasoned Customer Experience Analyst with a strong background in technology and research, Sarada Chandran continues to drive business growth and improve customer experience through data-driven insights and strategic planning. With a focus on the tech industry and a strong foundation in customer experience analysis, research, and IT project management, Sarada is well-positioned to deliver high-quality results and drive positive change in their current and future roles.
