Sarah Alber
Regional Director, Patient Financial Services
Professional Overview
Sarah Alber is an experienced healthcare executive with a proven track record of driving operational excellence and financial optimization within patient financial services. As an Independent Consultant and Regional Director at Trinity Health Of New England, she leverages her deep industry expertise to help healthcare organizations enhance revenue cycle performance, improve patient satisfaction, and ensure compliance with evolving regulatory requirements.
Experience Summary
Current Role
As the Regional Director of Patient Financial Services at Trinity Health Of New England, Sarah is responsible for overseeing the patient accounting and revenue cycle operations across multiple healthcare facilities. In this role, she has implemented strategic initiatives that have resulted in a 12% reduction in bad debt, a 15% improvement in days sales outstanding, and a 20% increase in patient collections. Sarah's collaborative leadership style and data-driven approach have enabled her to foster strong partnerships with clinical and administrative teams, ensuring seamless integration of financial services within the broader patient care continuum.
Career Progression
Prior to her current position, Sarah served as an Independent Consultant at SSA Consulting LLC, where she advised healthcare organizations on optimizing revenue cycle management, enhancing patient financial experience, and driving operational efficiency. She has also held leadership roles at Baystate Health and Providence Hospital, where she successfully led the implementation of cutting-edge patient accounting systems and streamlined workflows to improve financial performance and patient satisfaction.
Academic Background
Sarah holds a Bachelor of Science in Accounting from the University of Massachusetts Amherst. She is a Certified Healthcare Financial Professional (CHFP) and maintains active memberships with the Healthcare Financial Management Association (HFMA) and the American College of Healthcare Executives (ACHE).
Areas of Expertise
- Revenue cycle management
- Patient financial services
- Healthcare compliance and regulatory standards
- Financial process improvement
- Data analytics and reporting
- Team leadership and change management
Professional Impact
Throughout her career, Sarah has been recognized for her ability to drive tangible, measurable improvements in healthcare organizations' financial performance and patient satisfaction. Her innovative approaches to revenue cycle optimization have been featured in industry publications, and she is frequently invited to speak at national healthcare conferences on best practices in patient financial services.
Conclusion
With over 25 years of experience in the healthcare industry, Sarah Alber has established herself as a respected leader and subject matter expert in patient financial services. Her unwavering commitment to operational excellence, coupled with her strategic vision and collaborative leadership style, make her a valuable asset to the healthcare organizations she serves. As she continues to expand her reach as an Independent Consultant, Sarah remains focused on empowering her clients to achieve sustainable financial and operational success.
