Professional Summary
Professional Overview
Sarah Alber is an accomplished independent consultant and regional director of patient financial services with extensive experience in the healthcare industry. Her expertise spans patient accounting, revenue cycle management, and strategic financial planning for healthcare organizations.
Experience Summary
Current Role
As the Regional Director of Patient Financial Services at Trinity Health of New England, Sarah oversees revenue cycle operations and patient financial services for multiple healthcare facilities in the region. In this role, she is responsible for optimizing financial performance, improving patient satisfaction, and driving process improvements across the revenue cycle. Under her leadership, the organization has consistently exceeded key financial and operational targets.
Career Progression
Prior to her current position, Sarah served as an independent consultant at SSA Consulting LLC, where she provided strategic advisory services to healthcare clients on revenue cycle optimization, financial management, and operational efficiency. She also held leadership roles as the Director of Patient Accounting at Baystate Health and Manager of Patient Accounting at Providence Hospital, where she demonstrated a track record of driving process improvements and enhancing financial performance.
Academic Background
Sarah holds a Bachelor's degree in Accounting from the University of Massachusetts, where she graduated with honors.
Areas of Expertise
- Revenue cycle management
- Patient financial services
- Healthcare financial operations
- Strategic planning and process improvement
- Team leadership and change management
Professional Impact
Throughout her career, Sarah has made significant contributions to the healthcare industry. As an independent consultant, she has led numerous successful engagements, helping clients achieve sustainable financial improvements and enhance the patient experience. In her current role, she has spearheaded initiatives that have resulted in a 12% reduction in bad debt and a 15% increase in patient collections, positively impacting the organization's bottom line.
Conclusion
With over 30 years of experience in the healthcare industry, Sarah Alber has developed a strong reputation as a strategic financial leader and trusted advisor. Her deep understanding of patient financial services, coupled with her expertise in driving process improvements and operational excellence, make her a valuable asset to healthcare organizations seeking to optimize their financial performance and enhance the patient experience.
