Professional Summary
Professional Overview
Sarah Clark is an experienced healthcare finance professional serving as the Patient Financial Services Director at Spectrum Health in Greenville, Michigan. With a strong background in revenue cycle management, she is a skilled leader in optimizing financial operations and driving organizational efficiency within the healthcare industry.
Experience Summary
Current Role
As the Patient Financial Services Director at Spectrum Health, Sarah is responsible for overseeing all aspects of the organization's patient financial services, including billing, collections, and patient financial counseling. In this role, she has implemented innovative strategies to streamline workflows, enhance revenue capture, and improve the overall patient financial experience. Under her leadership, the department has consistently met or exceeded key performance indicators, contributing to the organization's financial stability and growth.
Career Progression
Prior to her current position, Sarah served as the Revenue Cycle Director at Spectrum Health from 2005 to 2011. In this role, she played a pivotal role in optimizing the organization's revenue cycle processes, leading to a significant reduction in days in accounts receivable and improved cash flow. Her achievements in this role paved the way for her promotion to her current position as Patient Financial Services Director.
Academic Background
Sarah holds a Bachelor's degree in Accounting from the University of Michigan, where she graduated with honors. Her educational background, combined with her extensive experience in the healthcare finance sector, has equipped her with the necessary knowledge and skills to excel in her current role.
Areas of Expertise
- Revenue cycle management
- Patient financial services operations
- Healthcare billing and collections
- Financial data analysis and reporting
- Process improvement and workflow optimization
- Cross-functional team leadership and collaboration
Professional Impact
Under Sarah's leadership, the Patient Financial Services department at Spectrum Health has consistently exceeded industry benchmarks for key performance metrics, such as days in accounts receivable and patient satisfaction scores. Her strategic initiatives have resulted in increased revenue capture, improved cash flow, and enhanced patient financial experiences, contributing to the overall financial health and success of the organization.
Conclusion
With her extensive experience, proven leadership abilities, and deep understanding of healthcare finance, Sarah Clark is a valuable asset to Spectrum Health. Her commitment to excellence and her ability to drive operational efficiencies make her a respected and influential figure in the patient financial services industry.
