Sarah Duran

Professional Summary

Professional Overview

Sarah Duran is a seasoned Benefits Administrative Assistant with over 15 years of experience in the HR and insurance industries. She specializes in managing employee benefits programs, processing claims, and providing exceptional customer service to clients and employees.

Experience Summary

Current Role

Sarah currently serves as a Benefits Administrative Assistant at OnePoint HRO LLC, a leading provider of HR outsourcing solutions. In this role, she is responsible for administering and coordinating a variety of employee benefit plans, including health insurance, life insurance, and retirement accounts. Sarah's strong attention to detail and excellent communication skills enable her to ensure the accurate and timely processing of benefit claims and inquiries.

Career Progression

Prior to her current role, Sarah held several positions that have contributed to her extensive knowledge of the HR and legal industries. She worked as a Paralegal at The Holt Group, LLC, where she assisted attorneys with legal research, document preparation, and client communication. Earlier in her career, she gained valuable experience as a Legal Assistant at Machol & Johannes, LLC and an Accounts Payable Clerk at 2-10 Home Buyers Warranty. These roles have provided Sarah with a well-rounded understanding of various administrative and customer service functions, which she now applies to her work in the benefits administration field.

Academic Background

Sarah holds a Bachelor of Arts degree in Business Administration from the University of Colorado, Denver. Her academic achievements, combined with her extensive professional experience, have equipped her with the knowledge and skills necessary to excel in her current role.

Areas of Expertise

• Employee benefits administration

• Benefit plan enrollment and management

• Claims processing and resolution

• Customer service and client relations

• Payroll and accounting support

• Microsoft Office proficiency

Professional Impact

Throughout her career, Sarah has consistently demonstrated her ability to streamline processes, improve efficiency, and enhance the overall client experience. She has played a crucial role in implementing new benefit programs and enhancing the accessibility of information for employees. Sarah's proactive approach and collaborative nature have earned her the respect of her colleagues and clients alike.

Conclusion

With her comprehensive background in HR, benefits administration, and customer service, Sarah Duran is a valuable asset to the OnePoint HRO team. Her commitment to excellence, coupled with her adaptability and problem-solving skills, make her an invaluable contributor to the organization's success. Sarah is dedicated to continuing her professional development and finding innovative ways to support her clients and enhance their employee benefit programs.