Professional Summary
Professional Overview
Sarah Hardy is the Co-founder and Chief People & Experience Officer at Bobbie, a leading startup in the family wellness industry. With extensive expertise in people operations, customer experience, and strategic planning, she plays a pivotal role in shaping the company's culture, talent management, and user-centric product development.
Experience Summary
Current Role
As the Co-founder and Chief People & Experience Officer at Bobbie, Sarah is responsible for cultivating a thriving work environment, attracting and retaining top talent, and ensuring exceptional customer experiences. She spearheads the company's people strategy, embedding empathy and user-centricity into all aspects of the business. Under her leadership, Bobbie has established a strong employer brand and earned recognition as a great place to work.
Career Progression
Prior to co-founding Bobbie, Sarah held various leadership positions at Airbnb, serving as the Head of Planning & Operations for Employee Experience and the Head of Customer Voice for Customer Experience. In these roles, she led large-scale initiatives that improved employee engagement and satisfaction, as well as enhanced the overall guest experience. Earlier in her career, Sarah was a Project Management Lead at The Mark Company and a Senior Project Manager at Corcoran Sunshine Marketing Group, where she demonstrated strong organizational and problem-solving skills.
Academic Background
Sarah holds a Bachelor's degree in Communication from the University of California, Berkeley, where she graduated with distinction.
Areas of Expertise
- People operations and talent management
- Customer experience strategy and implementation
- Cross-functional team leadership and collaboration
- Strategic planning and project management
- Data-driven decision making and performance optimization
Professional Impact
Throughout her career, Sarah has made significant contributions to the companies she has worked for. At Airbnb, she led the development and rollout of innovative employee experience initiatives that resulted in improved employee satisfaction and retention. At Bobbie, she has been instrumental in building a strong, purpose-driven culture and overseeing the company's rapid growth, with the brand earning recognition as a top employer in the family wellness industry.
Conclusion
With her unique blend of people operations expertise, customer-centric mindset, and entrepreneurial drive, Sarah Hardy is poised to continue making a lasting impact in the family wellness industry. As the Co-founder and Chief People & Experience Officer at Bobbie, she is committed to creating a thriving work environment, delivering exceptional customer experiences, and driving the company's strategic growth.
