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Sarah Jackson

Professional Summary



Professional Overview


Sarah Jackson is a seasoned Financial Counselor with extensive experience in the healthcare industry. Skilled in navigating complex financial landscapes, she specializes in providing personalized guidance and support to patients and their families. In her current role, she plays a pivotal part in ensuring transparent and equitable financial experiences for the communities served by SSM Health.

Experience Summary



Current Role


As a Financial Counselor at SSM Health, Sarah is responsible for assisting patients in understanding and managing their healthcare-related financial obligations. She proactively engages with patients to identify suitable payment options, negotiate payment plans, and connect them with applicable financial assistance programs. Through her compassionate approach and deep industry knowledge, Sarah has consistently helped patients alleviate financial burdens and access the care they require.

Career Progression


Prior to her current role, Sarah held Financial Counselor positions at INTEGRIS Health and Oklahoma Heart Hospital, where she honed her expertise in patient-centric financial counseling. She also gained valuable experience as a Quality Assurance Specialist at TEAM HEALTHCARE INCORPORATED, further strengthening her abilities to ensure compliance, identify process improvements, and maintain high-quality standards.

Academic Background


Sarah holds a Bachelor's degree in Business Administration from the University of Oklahoma, where she graduated with honors. Her academic pursuits have equipped her with a strong foundation in finance, accounting, and customer service, all of which have proven invaluable in her professional endeavors.

Areas of Expertise


  • Healthcare financial counseling and patient advocacy

  • Navigating complex insurance policies and billing processes

  • Negotiating payment plans and securing financial assistance

  • Fostering positive patient experiences through empathetic communication

  • Ensuring compliance with industry regulations and best practices

  • Identifying process improvements and driving operational efficiencies


Professional Impact


Throughout her career, Sarah has consistently demonstrated her commitment to improving financial accessibility and transparency in the healthcare industry. She has played a pivotal role in numerous successful initiatives, including the implementation of a comprehensive financial assistance program at INTEGRIS Health, which resulted in a significant increase in patient enrollment and a reduction in outstanding balances.

Conclusion


With her extensive experience, strong industry knowledge, and unwavering dedication to patient-centric service, Sarah Jackson is poised to continue making a meaningful impact as a Financial Counselor at SSM Health. Her commitment to empowering patients and her proven track record of driving positive financial outcomes make her a valuable asset to the organization and the communities it serves.