SD

Sathya Durairaj

Sathya Durairaj


Agile Product Manager



Professional Overview
Sathya Durairaj is an experienced Agile Product Manager with a proven track record of driving successful digital health and insurance technology initiatives. With over 15 years of industry experience, Sathya has developed a unique blend of technical, analytical, and business acumen that enables him to effectively bridge the gap between IT and business stakeholders.

Experience Summary

Current Role
As the Agile Product Manager at Evernorth Health Services, Sathya is responsible for managing the end-to-end product lifecycle of several key digital platforms. He works closely with cross-functional teams to define product strategy, prioritize features, and ensure seamless delivery of high-quality solutions that enhance the user experience and drive business outcomes. Sathya's strong agile mindset and data-driven approach have been instrumental in increasing product adoption and customer satisfaction.

Career Progression
Prior to his current role, Sathya held senior-level positions in the healthcare and insurance industries, including Senior IT Business Analyst/Product Owner at eviCore healthcare, Senior Business Analyst at Anthem and Aetna, and Data Analyst at Cigna. Throughout his career, he has demonstrated the ability to translate complex business requirements into scalable technical solutions, drive process improvements, and lead cross-functional teams to successful project completions.

Academic Background
Sathya holds a Master of Business Administration (MBA) degree from the University of Tennessee, Knoxville, where he specialized in Information Systems and Analytics. He also earned a Bachelor of Engineering (B.E.) degree in Computer Science from the University of Madras, India.

Areas of Expertise
  • Agile product management and software development life cycle

  • Healthcare and insurance technology solutions

  • Business analysis and requirements gathering

  • Data analytics and reporting

  • Stakeholder management and cross-functional collaboration

  • Lean process improvement and change management


Professional Impact
At eviCore healthcare, Sathya played a pivotal role in the implementation of a new clinical review platform, which resulted in a 20% increase in operational efficiency and a 15% improvement in customer satisfaction. As a Senior Business Analyst at Anthem, he led the development and deployment of a mobile application that enhanced member engagement and reduced call center volume by 12%.

Conclusion
Sathya Durairaj is a versatile and results-oriented Agile Product Manager with a strong background in the healthcare and insurance technology sectors. His ability to translate complex business needs into innovative digital solutions, combined with his data-driven approach and leadership skills, make him a valuable asset to any organization seeking to drive digital transformation and enhance the customer experience.