Professional Overview
Saurabh Gaur is a seasoned executive currently serving as the Head of Growth and Customer Success at Azodha and People Partner at Quoppo, based in London, England, United Kingdom. His key expertise areas include growth strategy, customer success, and delivery excellence, with a strong industry focus on healthcare and technology.
Experience Summary
Current Role
As the Head of Growth and Customer Success, Saurabh is responsible for driving business growth, overseeing customer success initiatives, and fostering strategic partnerships. His key responsibilities include developing and executing growth strategies, managing customer relationships, and leading cross-functional teams to achieve business objectives.
Career Progression
Saurabh's career trajectory is marked by progressive leadership roles, including Vice President, Growth and Delivery Excellence at EXL Health, AVP, Business Operations and Global Delivery at EXL Health, and Enterprise Program and Delivery Manager at Cigna. His career growth is characterized by increasing responsibilities, expanded scope, and significant contributions to business growth and customer success.
Areas of Expertise
Saurabh's expertise spans industry-specific skills in healthcare and technology, technical competencies in software development and delivery, and leadership and management capabilities in growth strategy, customer success, and team management.
Professional Impact
Throughout his career, Saurabh has driven notable projects and initiatives, made significant industry contributions, and achieved measurable success in business growth and customer satisfaction.
Conclusion
Saurabh Gaur's professional trajectory is marked by a strong focus on growth, customer success, and delivery excellence. Currently, he is focused on driving business growth and customer success at Azodha and Quoppo. With his unique blend of industry expertise, technical competencies, and leadership capabilities, Saurabh offers a valuable proposition to organizations seeking to drive growth, improve customer satisfaction, and achieve business excellence.
