Professional Summary

Professional Overview

Scott Giezen is an experienced senior executive with a strong background in sales, services, and customer management. As the Senior Vice President of Sales and Services at Eracent, he leads a team responsible for driving revenue growth, improving customer satisfaction, and delivering innovative solutions to clients across various industries.

Experience Summary

Current Role

As the SVP of Sales and Services at Eracent since 2013, Scott is responsible for overseeing the company's sales and customer service operations. He has played a key role in expanding Eracent's client base and enhancing the overall customer experience. Under his leadership, the sales and services teams have consistently exceeded their revenue and customer retention targets, contributing to the company's continued growth and success.

Career Progression

Prior to his current role, Scott held various management positions in the technology industry, including Technical Account Manager at Clarabridge, Program Manager at Deltek, and Project Manager at Eracent. He also gained valuable experience as a Management Consultant at James Martin & Co. / Headstrong, where he provided strategic advisory services to clients across multiple sectors.

Throughout his career, Scott has demonstrated a strong ability to lead cross-functional teams, implement effective sales and customer engagement strategies, and drive business performance. His deep industry knowledge, coupled with his proven leadership skills, have made him a valuable asset to the organizations he has served.

Academic Background

Scott holds a Bachelor's degree from a leading university, with a focus on Business Administration and Management. His academic credentials, combined with his extensive professional experience, have equipped him with the necessary skills and knowledge to excel in the technology and services industries.

Areas of Expertise

• Sales and revenue growth management

• Customer relationship management and retention

• Strategic planning and execution

• Cross-functional team leadership

• Technology and software solutions implementation

• Project management and operational efficiency

Professional Impact

Under Scott's leadership, Eracent has significantly expanded its customer base, increased revenue, and enhanced its reputation as a trusted provider of enterprise software solutions. He has played a pivotal role in developing and implementing strategies that have driven the company's growth and solidified its position as a market leader.

Conclusion

With his impressive track record of success, deep industry expertise, and strong leadership skills, Scott Giezen is well-positioned to continue driving Eracent's growth and success in his role as SVP of Sales and Services. He is committed to delivering exceptional value to the company's clients and contributing to the overall advancement of the technology industry.