Professional Summary

Professional Overview

Scott Ray is an accomplished Chief Revenue Officer (CRO) with extensive experience in the health-tech industry. He is known for his ability to drive revenue growth, optimize business operations, and foster strong customer relationships. As the CRO at Nexus-MD Inc., Scott is responsible for leading the company's sales, marketing, and customer success strategies to accelerate business expansion and profitability.

Experience Summary

Current Role

Chief Revenue Officer (CRO), Nexus-MD Inc. (2024-11-01 to Present)

Spearheading the development and execution of Nexus-MD's comprehensive revenue growth strategy, resulting in a 28% increase in ARR within the first 12 months.

Streamlining sales processes and workflows, leading to a 20% improvement in sales team productivity and a 15% increase in win rates.

Fostering strong customer relationships and overseeing the customer success team to ensure high client satisfaction, resulting in a 92% customer retention rate.

Co-Founder, Health-tech Business Advisor and Investor, InfiniVida (2023-05-01 to Present)

Co-founding a health-tech investment and advisory firm, leveraging extensive industry expertise to identify and support high-potential startups.

Providing strategic guidance and operational support to portfolio companies, contributing to their successful growth and market expansion.

Actively investing in promising health-tech ventures, with a focus on technologies that improve patient outcomes and healthcare delivery.

Career Progression

Head of Office of Transformation, ON24 (2022-11-01 to 2023-05-01)

Spearheaded a company-wide transformation initiative, driving operational efficiency and streamlining processes across the organization.

Implemented data-driven decision-making strategies, resulting in a 25% reduction in operating expenses and a 15% increase in gross margins.

Chief Customer Success Officer, ON24 (2000-05-01 to 2022-11-01)

Developed and led a high-performing customer success team, resulting in a 92% customer satisfaction rating and a 10% year-over-year increase in customer retention.

Played a key role in expanding the company's customer base and securing numerous high-profile enterprise clients, contributing to the organization's rapid growth.

Academic Background

Scott holds a Bachelor of Science in Business Administration from the University of California, Berkeley, where he graduated with honors.

Areas of Expertise

Revenue growth strategy and execution

Customer success and retention

Sales and marketing optimization

Business transformation and operational efficiency

Health-tech industry expertise

Strategic advisory and investment

Professional Impact

Recognized as a thought leader in the health-tech industry, regularly speaking at industry conferences and contributing to industry publications.

Served on the advisory board of several health-tech startups, providing strategic guidance and mentorship to help drive their success.

Actively involved in community initiatives focused on improving healthcare access and outcomes, leveraging his industry expertise to drive positive change.

Conclusion

With his extensive experience, strategic vision, and proven track record of driving revenue growth and operational excellence, Scott Ray is a highly sought-after Chief Revenue Officer in the health-tech industry. His deep understanding of the market, combined with his exceptional leadership and customer-centric approach, position him as a valuable asset to any organization seeking to accelerate its growth and market expansion.

Scott Ray