Professional Summary
Professional Overview
Scott Walling is the Co-Founder of Monitor 24-7 Inc, a leading service desk software company. With over a decade of experience in the technology industry, he has developed a strong expertise in software development, IT service management, and business strategy.
Experience Summary
Current Role
As the Co-Founder of Monitor 24-7 Inc, Scott is responsible for overseeing the company's strategic direction, product development, and operations. He plays a pivotal role in driving innovation, enhancing the company's service desk software solution, and fostering a collaborative work environment. Under his leadership, Monitor 24-7 has established a reputation for delivering reliable and user-friendly software that empowers IT teams to streamline their service desk operations.
Career Progression
Prior to co-founding Monitor 24-7, Scott held various roles in the technology sector, including software engineer and IT project manager. His diverse experience and deep understanding of the industry's challenges have enabled him to identify and address the evolving needs of IT service management professionals. Through his strategic vision and hands-on approach, Scott has successfully guided Monitor 24-7 to become a trusted partner for organizations across multiple industries.
Academic Background
Scott holds a Bachelor of Science in Computer Science from the University of Waterloo, where he graduated with distinction. His strong academic foundation, coupled with his practical experience, has allowed him to develop a well-rounded understanding of the technology landscape and its impact on business operations.
Areas of Expertise
- Software development and architecture
- IT service management best practices
- Business strategy and operations
- Project management and team leadership
- Client relationship management
Professional Impact
Under Scott's leadership, Monitor 24-7 has experienced significant growth, with its service desk software being adopted by a diverse range of clients across various industries. He has played a pivotal role in driving the company's product innovation, ensuring that it remains at the forefront of the evolving IT service management market. Through his industry contributions and thought leadership, Scott has established himself as a respected figure in the technology community.
Conclusion
With his proven track record of success and his unwavering commitment to delivering exceptional service, Scott Walling is poised to continue driving the success of Monitor 24-7 and making a lasting impact on the IT service management industry.
